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May 2024 by Nicolette Hamilton
Horrible and rude front desk people. Products are usually overpriced. Rite aid was better. Dawn specifically is the rudest.
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February 2024 by Michele T.
Walgreens shouldn't really get a rating as far as their pharmacy services go. Perhaps just a convenient store. Customer service clearly does exist at this location. They put just anyone behind the counter. I'm told on several occasions that it would be ready at a specific time only to be told to take a seat, they're still working on it. Keep in mind, we're there to get medicine, they have no sympathy for a person who is sick and needs the medicine. I didn't realize how bad it was until I went to Wegmans to pick up for my father. They were so nice and courteous. I even tried to go up the ladder and call corporate on this Faith clerk back in the pharmacy. NOTHING WAS DONE! AGAIN, THEY DO NOT CARE. Perhaps Walgreens should be shutting their doors. I'm heading to Wegmans. Wegman's gets 5 stars from me.
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January 2024 by Albert Blakeman
Well me and my girlfriend like Walgreens has they don't need something they basically have it helps me personal needs a snack photography prescriptions
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November 2023 by Meg S
This rating reflects my experience with the pharmacy only. I do not have any personal experience within the store. I have only had 1 pleasant interaction with the pharmacy staff since having to switch to this location when the Genesee location closed down. By pleasant, I mean this employee actually greeted me by saying “hi” and didn’t seem like I was bothering her by picking up a prescription. All other interactions I have had at this pharmacy, especially on the phone, have been with very rude individuals. The staff is incredibly rude. There is no other way to put it. However, instead of getting upset about it every time I go there I am just going to switch locations. This review serves only the purpose of sharing my experience with anyone considering using this location for your prescription needs. Hopefully it saves you the stress that I have felt when using this location.
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October 2023 by Ken 74
Very rude and unprofessional pharmacy staff. Something needs to be done about customer care. People need their medications and better communication if there is a shortage of those medications, not a bad attitude when customers call to check on their medications that say they are being filled but suddenly show canceled on their website with no communication from walgreens.
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September 2023 by Rhoel Zapanta
Portly Lady with the nose ring is very rude. The store calls me to tell my my prescriptions are ready. I go there twice and they the Pharmacy is closed at 4pm. I finally show up when they are there and they put my prescriptions back. Then the rude nose ring lady argues with me. Just a terrible place to get your prescriptions. Portly Nose Ring lady is the face of your business. What a joke.
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July 2023 by Mineyaown
They were advertising for employment and and I inquired and got hired by the pharmacy manager because that's where they needed help. But before you can go on the floor you have to finish those miserable videos, questions and quizzes. I came in on a monday did some she toldme to come back on that Thursday which I did and on Thursday she put me down to come in on Friday which that was the day she was supposed to give me hrs and add me to the schedule, but that never happen on Thursday I was told to come back that next Tuesday which I did so needless to say somewhere between the supervisor name faith in pharmacy and the store manager victoria one of them decided that all of a sudden they need to cut back hours, remind you they just had on indeed they needed help hired me and then now they unfortunately they have to many workers and need to cut back on hours so now my hrs are 8hrs a wk REALLY! so now you hire me and now you can't give out hours according to corporate office, at least that's what I was told by both which I'm pretty sure that was a lie because why are you hiring people then, so that Cleary told me the store manager is racist because according to the pharmacy supervisor she was gonna add me to the schedule with hrs, but after meeting Victoria the store manager now you have to many workers and you need to cut back on hrs, well why in the hell you are hiring so again Clearly some where I rubbed Victoria the store manager the wrong way, how I don't know because now I only can get 8hrs a wk smdh I tell you racism is so bad in this little small town of Auburn, which I should expect since this is where the slaves ran this is a historic town where Harriet Turman ran to and made her life along with others, however needless to say I quit the job and how the others were looking at me when I came in there're NO BLACKS WORKING THERE! which is sad but what can you do, I have been experiencing racism since I been in this small city which racism is ALL OVER THE WORLD, but I never experienced it like they way I have here since I moved to this city! But again what can you do except pray
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May 2023 by Rachel M
one star based on my experience with pharmacy
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April 2023 by Barbara Canute
Store is nicely kept. Cashier was polite, nice and kind
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March 2023 by Chris Kleiber
Walgreens is not protecting women’s reproductive rights by refusing to fill prescriptions for LEGAL drugs (mifepristone for one)I am withdrawing my prescriptions and won’t be shopping at my local Walgreens store any longer whether or not NY Walgreens will comply with those extremist orders. I will also spread the word. Cowards!
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February 2023 by Chantell Speaks
I spend a large portion of my check in this pharmacy! So if I roll up to the window and ask for something and it’s an emergency and the tech says oh you have to go curbside! I’m sorry but if you are having an emergency I am pretty sure that maybe they should help! Especially if they can clearly see that you have an epi-pen on file! Then you call to talk to the manger and it’s the same tech and she hangs up on you! Yeah, I’m done here at this Walgreens!
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January 2023 by Grace Van Horn
The pharmacy at this Walgreens is absolutely terrible. They have messed up every single prescription I have had go through them since they merged with the one on Genesee Street. They said my prescription was delayed and never told me why so I was 5 days without it. I finally called and they said it was out of stock and they couldn’t get more. I called Wegmans and they had what I needed. But Walgreens submitted that they filled it to my insurance when they never did. I will never go back
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January 2023 by Meagan Hartquist
i have never once had a prescription ready on time. it is literally always a problem every single time i go there.
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December 2022 by Beth
Very friendly associates. I was looking for something specific and one girl went out of her way to try and find it for me.
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November 2022 by joos h
Terrible. I’m done with Walgreens
