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“I love the service and the many options they offer for almost everything. I have always had a great experience.I've purchased my Napoleon 500 grill and my Traeger 885 Ironwood. Both products are great.What has made the bulk of the difference is the service. Everyone is happy to help and not in a weird overbearing way like value down the streetI would like to give a shout out to Jen the manager for always going above and beyond.Thanks guys!! Glad you're in town!”
“Great bunch of guys here. I love supporting local and these guys always know the answer or can help me find it. I can't say enough. Great prices and always great to work with!”
“I always go to Hector's for anything I need. Most recently I bought an Ariens snowblower. Everyone there is extremely knowledgeable and happy to help. Hands down, best of this industry, in this area. There is a huge value added of buying here versus the big box stores...”
“VALU - “The Boutique for Mans”
A place where I had opportunity to buy good tools and receive gentilese from servers.
Everytime I am in East Aurora is a time to see this good store.
I live in Brazil.
Hugs to people of VALU and customers.”
“Every single time my husband and I have gone into this Ace, we have been greeted with courtesy, humor, and a willingness to assist us with whatever we need. We live in Clarence Hallow. This is our favorite place for home improvement.”
“Service is great employees are fast and friendly. if you order online you can show up same-day and stand at the counter they will get everything you asked for right then and there , Only because the Mrs. ordered it just before we got to the store otherwise it's already waiting for you lol”
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“This is not a product experience, but a staff experience. I was next door today when my truck battery was dead and I needed a jump. I walked next door to this Valu and a wonderful young gentleman employee, that advised me while we talked, that he had been a volunteer fireman at one time, was able to use his jumper cables to jump my truck. I told him I'd pay him and he refused. He even offered to let me borrow his jumper cables incase it happened again. This young man went above and beyond his job to help me and my daughter today. Roadside assistance was going to take 90-120 minutes.”