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October 2024 by Atul Shrotriya
Useless workers/branch with no integrity or service attitude towards customers.
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October 2024 by Massiah A
Brain dead branch the only branch that closes access to the vestibule on the weekends. Hope it gets closed down permanently someday.
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September 2024 by Jenner Diaz
Tyrone is a good employee, he has good customer service
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September 2024 by Owen Harry
The ATM here is literally only available during regular operating hours. WHAT IS THE POINT OF HAVING AN ATM THAT’S UNAVAILABLE WHEN THE BRANCH IS CLOSED??? MAKE IT MAKE SENSE!!! Advertising an ATM here is actually borderline misleading because it implies that I have access to my cash during odd hours when I don’t! I live in the area and refuse to give this branch my business. Financial services should meet the customer's needs.
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August 2024 by Alex Burns
Cannot believe there is no 24/7 ATM. Horrible. You can only use the ATM until 5PM, change this policy!!
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August 2024 by Han Dogan
The ATM, which is located within a secure vestibule that is only accessible with a Chase card, is only open during business hours. Monday through Friday, 9:00 am to 5:00 pm. Clearly Chase Bank is not concerned with providing services for the people of the community.
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July 2024 by smh dobetter
Seriously what is the point of having an atm that’s not available after 5 pm?! You could’ve made it 6 pm for people that have 9-5s Monday through Friday just like yourselves and can’t make it by 5pm. I’m going to look for other banks that don’t do this debauchery… there’s several in the area.
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June 2024 by Maeve O'Neill
ATM Vestibule unavailable on days the bank is closed. The door reader does not work.
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February 2024 by Oz Property maintenance
Held a certified bank check for over a week when funds were already released by customers bank
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November 2023 by Kelsey G
Worst chase I've ever been to. Don't care about customers. Too busy eating. Came here and waited for 2 hours on 5 different occasions. The bank tellers are just unorganized
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October 2023 by Joseph Mason
In the past I have only used the atm at this branch but yesterday I needed assistance with a specific transaction. I dealt with Mahogany at the teller’s counter and she was friendly, helpful and courteous. I was literally in and out of the door in less than 10 minutes. I definitely recommend this branch for the exceptional customer service.
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August 2023 by hujiang zheng
The service really really awful, this chase bank I have never had bad service like that, when I was in NJ I had really really great service, however in this bank I have to keep running on the way, and they don’t even know what kind of service I need, and Let me produce the highest level of identification documents to conduct business, I'm not going to the army to see classified documents, I just wanna check my account deposit amount limit, that’s it, very disappointing for a person who did service for me, ridiculous
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March 2023 by Perry Patterson
Excellent customer service.
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November 2022 by Sarita Thombs
They only make credit and debit card payments. But there are machines to make transactions. The bad thing is that nobody speaks Spanish.
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May 2022 by Ayush Jha
Showed up here since I needed to process a quick task, the banker who helped me was very friendly. They have a couple of ATMs in here. Convenient location along with friendly and professional staff. Chase bank’s tech is amazing but every now and then you need to do stuff at a branch. A definite recommendation if you are in the area and you need to access banking services.
