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“Used them twice. Most affordable for people without a lot of money who need it vehicle for a few days. Vehicle was mostly clean and in good shape. Only thing I didn’t like was that they didn’t want you out to go more than 100 miles away from their business and one of my occasional recreational places was a 104 miles, but other than the 100 mile conditions I would definitely recommend them”
“Getting our rental was a bit slow, but it wasn't Benjamin's (our agent) fault. They were short-staffed on a Sunday. I get it. I've worked in the service and retail industry before. People get sick/call off and there's not much you can do.Benjamin was polite, and personable, yet remained professional, despite dealing with multiple waiting customers.I lucked out and they had the vehicle I wanted for the time length I needed it for. I definitely rolled the dice by not making a reservation, and I'd recommend doing so in the future if possible.I did need to call once, after getting the rental because it was one of those new-fangled keyless key fobs, and I wasn't aware of it's location (or I missed Benjamin mentioning it to me more than likely), but Benjamin was able to tell me where it was.I was (at the time of return) ill, so my wife returned the truck for me. It was a smooth and painless process for her. And in my wife's words "it felt too easy". Honestly, that's beyond perfect. Big thanks to Mike and crew at U-Haul Moving and Storage of Watertown for making this an easy and painless process for us.”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“The customer service I received at the Watertown store was top notch. Super accommodating and just easy to work with. Would definitely recommend, a new 16' from upsate NY to north FL through every winter road conditions to torrential rain the truck handled great.”