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January 2024 by La'Toya D.R.
Horrible experience and bad service. I was being ignored by a staff and I had to call her out. Then when I asked to be measured, the other lady tried to measure me in front of the other customers. Where they do that at. Then the service was super slow. I’d stick to ordering via the app or online if you can.
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July 2023 by honey22 m
Friendly staff!!
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July 2023 by A García
The cashier approached me twice in a very rude and deplorable manner saying that my daughter was running around in the store, a two-year-old girl who was not touching anything! Neither destroying nor doing anything! I didn't want to buy but my friend convinced me so I simply said "ok I'll buy it but it makes me want to throw the item in my face" which is a bad expression, that is, figurative meaning and not a threat or something I was going to do. literally. At that moment, the manager addresses me, saying that I cannot speak like that about her worker. It is SHAMEFUL that a simple worker is allowed to cross the line of respect in such a way with a potential client but that a person who has been disrespected not once but twice by a worker is stopped. Honestly, I expected more in terms of customer treatment from a large company like VS but it leaves a lot to be desired with those attitudes and of course because of that I didn't buy and neither did my friend.
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February 2023 by Alejandro Duran
How all stores anywhere in the world is the same concept
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January 2023 by Ashley Bunch
I’ve been buying BODY bras for over ten years. I gained weight so I knew my size was different and asked for a measuring. They measured me outside the fitting room over my clothes and told me I was a 50/D—— which I knew was wrong cause I did measuring at home. They had zero interest in helping me just said “oh your size is too big buy online” and walked away.I went to dillards where they did a real measurement and I was a 40 DDD very different than VS and they helped me try on bras and helped me find items. Don’t bother coming here- go to dillards- EVA at Dillards will measure you correctly and go out of her way to find bras you will like.Guess it’s hard to have customer service when you have a bunch of young snarky girls working at VS who literally don’t care.
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December 2021 by yeny flor
Do not honor their advertised prices.I get an email for a certain sale, ad says ONLINE AND IN STORES. Get there, picked out whatever I wanted to buy, rings more expensive. I ask why, and they said oh that the online price. And I say we'll it says in Store too and person says this is our store prices. I don't usually shop in person, so I think I'll stick with online shopping.
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June 2021 by Andrea Rodriguez
I’ve been a loyal customer to VS for years now, I get mail from VS and go shopping to see what’s the latest bras etc.... my husband and daughter and I went In a few days ago. No one asked if we needed help, the workers just all stood around talking to each other and one worker was just staring at us like hawks if we’re gonna steal something, place of judgement when my Husband was an off Duty Officer and Coming from a Management in also retail, This was a horrible experience. I just ended up buying two things. I’ll be going to ABQ to VS or online like I normally do. No need to go into the Santa Fe location anymore. What a shame.
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March 2021 by Erin Shoemaker
I'm going to go out on a limb and say that you need to stay open in store because nothing is ever good to have to send things back in the mail or try on at home and should never sell used bras at full price to people and lie to them about it because the truth always comes out sooner or later I used to like vs but after that experience well I'll probably never go back unless VS can make it up to me thanks have a blessed night
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January 2021 by Mini Mono
Enrique was unprofessional, said he was the Store manager when he was clearly just the manager on duty. He was rude and was not able to assist me when I was they made a mistake on my purchase. Victoria Secret should have managers that are willing to help customers walking in. That’s why the have a job!!!
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January 2021 by 12LOOK4 2FAST
Everything I buy from here my Girlfriend likes. MEDIUM sells out fast
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December 2020 by Kristi McKinney
Heavenly and bombshell perfume are my favorite.
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March 2020 by Alexandra Velasquez, LPCC
The staff is courteous & helpful, but I’m giving two stars for the inventory situation, or lack there of. VS Santa Fe recently discontinued the Victoria Sport Athletic Gear line. The Albuquerque Store is much better.
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September 2019 by Crystal Vigil
I loved it I got some cute outfits that my boyfriend bought me. Also some very sexy perfume
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September 2019 by Melinda Loy
My favorite store. Very friendly in Santa fe.
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September 2019 by Geri V
Love their merchandise, always too pricey.
