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February 2024 by Bill Patrizio
Very sad that this store has become a shelter. Lovely staff risk themselves.
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December 2023 by Timothy Julian
Homeless people along with they're baggage parked at tables abound the atmosphere. Sleeping at tables, coughing & sneezing without covering they're mouths. Starbucks on San Francisco St. here in Santa Fe, NM is an encampment for the homeless and a deterrence for customers to enjoy the coffeehouse ambience.
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December 2023 by Kryptek Reflex
Half drink should be half price
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October 2023 by Steph Coon
Friendly, clean, well- maintained, great
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October 2023 by T H.
One of the things that we should all expect from Starbucks is efficient service and that is one of the things that sets it apart from tons of other choices. You know going into a Starbucks you'll get the same treatment the same service.... however this Starbucks is not that way. 23 minutes to get 1 latte. Won't be back.
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September 2023 by Jim Nabholz
A other good AM coffee, at this location! Service was great again, coffee out quickly, even though much busier than yesterday. Recommend this location!
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September 2023 by Jim N.
A other good AM coffee, at this location! Service was great again, coffee out quickly, even though much busier than yesterday. Recommend this location!
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September 2023 by Jamie Jefferson
This starbucks is low key a work of art. Love the atmosphere here -- so open and clean, and the mural & gorgeous doors are worth checking out. Friendly, efficient staff. And the drinks, etc are reliable, as expected.
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July 2023 by Gage Barnes
We have gone to this Starbucks 3 times. And have had issues every time. The last time, the main barista was rude, distracted, and talked far more then she worked. In the time we were there, they had 2 customers come forward after being given the wrong drink, and then we saw that one of our drinks were also wrong. The previous time we went the same barista made a rude comment about what a customer ordered after they had left. Loud enough for us to hear from across the building. I didn't get her name cause she was working in the back, but I would advise against going in the mid afternoon, or at all. Both times the cashier was very pleasant.
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July 2023 by kyle w
People camped out front asking for money. They made my order and didn’t completely read the label — forgot my cream and they don’t leave it out here.
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March 2023 by Sunshine R
Arrived this morning to get a coffee and egg bites, there were 5 people in front of me so I patiently wait. Comes my turn finally, I place the order at the cash register and I go to the end of the counter to wait for my drink and food. Everyone in front of me had already left the store, I receive my food and after another couple of minutes one of the barista says” what are you waiting for??” ( talk about being polite) I tell her I’m waiting for my latte and the other barista rudely say “ oh, I thought I called her name in my mind” with my latte sitting By the coffee machine, not ever n being placed at the pick up area.GET SOME PEOPLE THAT KNOW ABOUT CUSTOMER SERVICE INSTEAD OF THESE RUDE INDIVIDUALS!! especially for the price charged for a freaking coffee!
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January 2023 by Elin Jacobson
Great staff! Awesome recommendations. We loved the chai with pistachio cold foam!
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December 2022 by Mickele B.
Very fast service and kind staff. In a location that can be very challenging with the ebb and flow of tourists, the team here is poised and ready. Consistent product and a pleasant environment which was clean and safe.
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November 2022 by Erica Urioste
I honestly love this Starbucks and it's always clean! Every worker is a sweetheart, but I have noticed they hired a new manager I'm pretty sure her name is Tori and she's awful. The environment now is very unsettling and she makes me uncomfortable every time I go in giving me dirty looks. I can also tell the work environment for the workers after she moved in is not happy anymore . I'll come back and leave 5 stars if you guys actually hire a manager that's a nice person.
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November 2022 by Dan Nix
No food @ 10:30 AM although that's not their fault per se but they should know to stock more when a large convention is in town. So, let's call out the District Mgr on that one.Coffee okay but they didn't even know what is being offered as a special on their own app. Again, let's put that on the District Mgr to know current products and educate the baristas.Closes at 5:00 ... Yikes! That's a 1st for me in near 20 yrs.They should extend by an hour or two when a large convention is in town ... most conventions go past 5:00 to 6:00 - 7:00. Also, remember that most convention attendees' expectations are that they can go to the Starbucks after they're out. Yuk, Yuk - not here.