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August 2023 by AnaMaria Samaniego
Service is quick, service is thorough, Paint so far good, applies even. Service to vehicle, Thank YouBest part easy access to paint store.
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July 2023 by Thom C.
An update to my previous review ,thru YELP the company notified me and voiced their concern about my review , I thought they were serious . They gave me a number to call to work something out I guess . The number I dialed 6 times , first hung up on me the next 4 times was a 5 min or more wait and the 6th time the man heard me out asked me questions till he decided that i wasnt calling the correct number to deal with the issue . I informed him that his company had read my review from santa fe yelp and sent me that number and instead of waisting anymore of m y time they could find me to discuss the matter . they didnt ask for my number at all .
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June 2023 by Alison Starck
I received excellent service in a timely manner. My paint was mixed and ready in a matter of minutes. The price was comparable to Lowe's or Home Depot for the mid range paint I bought. I didn't have to wait for a associate to show up to the paint counter. Overall, an awesome experience.
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May 2023 by Michael Laliberte
Great service, knowledgeable and friendly sales associate. Highly recommended
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May 2023 by Barbara D M.
I went in this afternoon to choose paints for a new house. Having lived in a beach house for 42 years, the colors of Santa Fe are very different and my decorating experience limited. Thomas came over and asked if he could help. Yes, indeed! He held cards for me, made suggestions, helped find cards, and we covered cement floors, wood stains, etc. My thanks for having so many colors to choose from and for having such a knowledgeable and helpful employee!
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April 2023 by S. Charles Smith
Very friendly, knowledgeable staff. Quick service. It's way better than the big box stores. The staff actually seem to be there to be helpful.Highly recommend!
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April 2023 by Zakary NM
Samba was incredibly helpful during a busy time at the store. Very knowledgeable and friendly! I would highly recommend to others. Great service!
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April 2023 by Zakary N.
Samba was an incredible help! Very knowledgeable and was managing a busy store with ease, grace and stellar customer service! Thanks Samba!
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January 2023 by Jonathan V.
A very helpful store.. the staff always maintains a very clean store. Attentive and if they are busy they check in and don't leave you hanging
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November 2022 by Liz Birmingham
The Santa Fe Sherwin-Williams store is amazing. The service at this store is excellent.
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October 2022 by Nicholas T.
Can these guys get any slower? 30 minute wait for anything is ridiculous! Coming to this store is such a drag.
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August 2022 by Brad Nyenhuis
This isn't for the store. The store is great. This is a review of the company and product. I had a problem with SW exterior paint (cracked and chipped after one year). I went into the store for help and they were baffled. I used all their best products and still had bad results. They had no answers. I then contacted the company directly, explaining the whole situation. Their response? "For coverage questions, please visit your local store for advice".Really?!Coverage question?!My response was that they had obviously not even read my email or they would have known that I have a durability problem (not coverage) and I had already gone to my local store.Terrible product combined with non-existent customer service.If I could give negative stars I would.
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August 2022 by Stephen Martinez
Not very good customer service, no acknowledgement that you are needing service. They just flat out ignore you and get insulted when you ask for help. I did get an apology and a thank you at the end. Management need to conduct clases on the 20/20 and other etiquette.
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May 2022 by Jeremy V.
The customer service here is nominal to none! The employees have constant attitudes! You will get hung up on! I get that sometimes we get busy but don't count on them to have your order ready. Oh and don't bother with the store manager, he is the worst of all the employees! Horrible Sherwin Williams store!!! I have don't business with Sherwin Williams in Rio Rancho and Albuquerque and by far they are so professional and helpful and great attitudes! But Santa Fe Sherwin Williams, DO NOT BOTHER WITH THEM!
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May 2022 by Daisy Lin
These guys are so helpful and knowledgeable! Five stars! ?
