-
March 2024 by Ron M.
This Home Depot has to be the worst in the nation. We purchased bamboo flooring from them in July of 2023 and it is now March 2024 and they have not finished the job. They will not listen to our complaints and will not force a contractor to finish the job. We have tried to work with the contractor and he blocks our calls. This has been a nightmare. I have enlisted in the Air Force and will be leaving in April and I still have no help insight. I will have to reduce the my selling price to allow to sell my home with an unfinished floor. This has been a NIGHTMARE please do not order floors from this Home Depot. It will be the biggest mistake of your life!!
-
February 2024 by Wes Wifi
A little busy but always has plenty of lanes or self checkout open. This store is pretty accurately tied to the online inventory so I can always check if they have what I need.
-
February 2024 by Nancy Voorheis
Las Cruces NM Home Depot. Anthony C. at the customer service desk is an outstanding asset to this particular Home Depot. He goes above and beyond to help customers, I am very impressed with Anthony C. professionalism and customer service.
-
February 2024 by Andrew Enriquez
They have policies that they do not tell their customers about. They put them on papers given to you at the time of delivery but there is a whole stack of papers and they intentionally put bad business policies in small font. They sell customers damaged appliances for full price and refuse to help customers get these appliances replaced. Overall bad business ethics and careless customer service. Would not recommend giving this company your debit or credit card information. They will rob you
-
February 2024 by Adam Nick
Rating: ★☆☆☆☆ (1/5)As a disabled individual who relies on assistance for daily activities, I am deeply saddened and disappointed by my experience at the Las Cruces Home Depot. The lack of care and empathy that the staff displayed towards disabled customers was disheartening, and I feel compelled to share my unfortunate encounter.My visit to the Las Cruces Home Depot was an exceedingly frustrating and discouraging one. From the moment I entered the store, it became apparent that the staff had no regard for customers with disabilities. Basic accessibility features, such as ramps, were poorly maintained, making it difficult for me to even navigate through the store independently. The aisles were cramped with merchandise, creating obstacles and limiting maneuverability for those with mobility impairments.Furthermore, when seeking assistance or clarification on product locations, it was clear that the employees were ill-prepared to handle the needs of disabled customers. The staff seemed uninterested and untrained in accommodating individuals with disabilities, often brushing off requests for assistance or giving vague and unhelpful responses. It felt as if they were inconvenienced by my presence rather than committed to offering the assistance and support that Home Depot should provide.Sadly, my experience was worsened by the dismissive and uncaring attitude of the management when I reached out to voice my concerns. Despite politely expressing my frustrations, I was met with a lack of understanding, empathy, and any attempt to rectify the situation. This disregard for my concerns only reinforced the impression that disabled customers are of little importance to the Las Cruces Home Depot.Customers with disabilities should not have to struggle or be made to feel like a burden to employee or management. Basic accessibility measures should be a given in any establishment, especially a major hardware store like Home Depot. It is beyond disappointing to see this location fail so miserably in meeting these expectations.In conclusion, I urge Home Depot's corporate management to directly address the treatment of disabled customers at the Las Cruces location. Imposing strict accessibility standards, offering proper sensitivity training for staff, and actively seeking feedback from disabled individuals can go a long way in creating an inclusive and welcoming environment. Disabled customers, like any other customers, deserve dignity, respect, and equal treatment throughout their shopping experiences. Sadly, the Las Cruces Home Depot utterly failed in this regard.
-
January 2024 by Israel O. martinez
Exelent serviceAffordable values
-
January 2024 by Pete M
Found the ceiling fan I wanted with lights and remote control
-
January 2024 by Thomas Merc
Good store friendly employees.
-
January 2024 by Alyna LaValley
I wish we had one in Sierra county
-
January 2024 by Albert Coronado
The staff is very knowledgeable and helpful.
-
January 2024 by Chris Luchini
It's a home Depot like every other home Depot. Depending on the time of day, you may or may not find someone who can help you. You may or may not be able to find the part that you were looking for. The locations of items are usually within 10 ft of where they claim they are. This company needs to spend considerably more money hiring staff to sort and put all of the parts and pieces in the correct bands, it makes things difficult to find.
-
January 2024 by George Wise
I don't normally write reviews. I am African American. I returned flooring last week and customer service return people choose two others before me standing there. There is no logic to who is selected next. Today, December 26th, I received a text to pickup product. The sign states returns here. I stood on the other side and told to move 9 feet to return area. The return people let 2 individuals jump in front of me! Also I was told nothing was here for pickup! I said here is my text. Finally it was found. If anyone is wondering my wife is German Irish.This place is worst than any Home depot in the nation. I have been to 28 States.
-
January 2024 by Joyce Thomas
I like Lowes better.
-
December 2023 by La Paloma Hot Springs & Spa
We use Home Depot for large appliance delivery and many other items.Their delivery and install service is prompt, efficient, and through. The option to have old applications removed and eliminated is a joy.
-
December 2023 by Nancy Gardner
My husbands most favorite store lol.If we didn’t already own a business I’d make him work there so he’d stop spending so much money there. ?
