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July 2023 by Sandy Barbone
OMG we ordered a package deal...we got our announcements late a week to graduation. And I was disappointed it wasn't what we ordered and certainly wasn't what we were showed the time we ordered the print or logowas ugly and it just had her name and date of the graduation no class song no class color no class flower no motto nothing. Then the jacket issue we were told it was never processed for order paid in full and it was never ordered really. So this place is a big no....they don't answer phone calls and it's bad they refund me only to tell them I kept my paperwork and text messages of them telling me they would refund me so they had too. So no I would not recommend this place to anyone the school made a bad choice of picking them for service I rather stay with Hereff Jones or Amazon. This place is a thumbs down ???????
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July 2023 by Justin Atma
Never open, Never return calls, Never deliver your order.
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April 2023 by Issac Rojas
It’s been over 1 year and 5 months since I’ve placed my order for my letterman jacket. Still haven’t received it and somehow no information on its whereabouts. I’m no longer in high-school and still haven’t received it.
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April 2023 by Jaqi Blanton
This is a scamming business!! DO NOT ORDER FRLM THEM
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February 2023 by kabuto yakushi
When I ordered my robes they were cheaply made for three times the amount I paid for a better set from Amazon. Then when ordering my brothers 351.10 ring it has failed to show up. Trying to get in contact with any of the staff sets you in a loop of ask this person. You can't go into the shop and file a complaint mostly due to the fact they don't open the doors even during open hours. All and all you be better getting your from Amazon and getting getting class rings from actual jewelry store. The prices are typically better and quality definitely is.
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November 2022 by Gabe Ontiveros
Good place to go buy graduation rings and graduation gowns. They even have hoodies for graduation. And the workers are very polite.
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October 2022 by Sheena Chavarria
They are never open during their posted business hours. They also never answer their phone. I don't know if this is the only place to pick up graduation stuff, but this business is awful. I still have this whole year and next year.
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September 2022 by SKINZ Zamora
we ordered my sons ring in may said we would get the ring in June. It is now September 19th and still no ring. They don't answer their phone and the one time they did they said they'd start on it. still no ring. we've asked for a refund via text message,Will we get it? idk. If this is the type of customer service this place provides just spend your money else where. I don't recommend.
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September 2022 by V0040
WARNING SCAMMERS!!!! DO NOT ORDER FROM THESE PEOPLE THEY WILL TAKE YOUR MONEY AND LIE TO YOU ABOUT YOUR ORDER !WE HAVE BEEN WAITING 8 MONTHS FOR OUR SONS JACKET (WE DROPPED HIS PATCHES OFF IN DECEMBER 2021) AND THEY KEEP LYING SAYING ITS ON THE WAY. THEN GOT A TEXT YESTERDAY 9-6-2022 SAYING OUR PATCHES ARE READY. TO PICK UP THESE ARE THE SAME PATCHES WE DROPPED OFF IN DECEMBER TO BE PUT ON THE JACKET!!!! IF I COULD GIVE ZERO STARS I WOULD.!!
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July 2022 by Mireya Lovato
Horrible experience. Ordered a package over 7 months ago and still never received all of my merchandise. Even throughout the only school I had to be in constant contact just to receive some of the merchandise but never received all of it.
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May 2022 by renne logsdon
Really disappointed in the "service". I ordered graduation invitations and was told a week to 10 days. It's been 28 days and I still don't have them. I drove all the way to Las cruces from El paso last week because instead of being shipped to me like they should have been, they were shipped to the shop. I get there just to have the invitations with my name spelled wrong. Of course the owners not there. He said he would have the company reprint that day and ship out to me. Here we are 5 days later, no invitations still. I have asked for tracking info, nothing. I have the UPS and the USPS apps, so i know they havent been sent to my address yet, or i would gotten an alert about it. Graduation is a week away. I am soo upset. He doesn't seem to care either.
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March 2022 by Brennan Nicole Rossi
We are still missing 3 prepaid items.
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March 2022 by Stephanie Castillo
I am very disappointed we have ordered my sisters graduation ring over 3 months ago. And every time we go there is a new story wasn’t in this shipment, will be in nexts , order wasn’t sent , then they didn’t have the size like how unprofessional of there part to no be able to track or give a good response on the ring order at this point I don’t even trust the order was made.
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August 2021 by Sharon Sevachko
Just bought my granddaughter a letter jacket. What a great salesman and a wonderful product.
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May 2021 by Martha Murdoch
Terrible customer service. Save your money and nerves.