September 2021 by Cindi Garlington
I just love our Farmington Xfinity store. It's so much easier than trying to do something on the phone. I've had to go there 3 different times now and each time has been excellent! Absolutely the BEST customer service! Leslie helped me this last time and was just great in her abilities to assess and take care of my needs.
July 2021 by Jorge Rodriguez
Nothing against this store. When I call xfinity they always seem to have no knowledge on resolution and frame rates. They’re like robots programmed to say they can get you faster speeds for just $10 more. They’re very rude too. I realize that xfinity has monopolized the city of farmington but they should still at least attempt to make their customers happy.
July 2021 by AJ REID
Poor connection in kirtland. I will be looking for a new carrier.
June 2021 by Charlene Lovato
I pay an arm and a leg for internet that is constantly shutting down. Every single day for hours at a time. I think it's time to switch carriers.
February 2021 by Danette Johnson
The ppl n this store are always nice and knowledgeable.. I appreciate my Xfinity!
February 2021 by Beth Perez
The worst customer service!!!you send me an email that says I can watch free movies and when I can't access them and call in I have an agent telling me who said you could have free movies!!!!!
December 2020 by Melinda Chapman
To fun. For a all day thing. Worker. Are fun to kick it with. Thank you
December 2020 by Mike Velasquez
Great service and very helpful staff ? Carol keep up the good work
October 2020 by mrjordan2u
Great service when you’re upgrading or moving or need help with something. Super rude and shady when canceling one of our services from an old house even though we told them we kept and transferred our other service from our other-other old house. We moved into one house together, we don’t need two internet plans ya dummies.
October 2020 by Frank C
I love their 'newer' mall location so much more than their old location. It has an open floor plan and multiple spots in the store where they can help you. The service is fast, and they will help you find the right plan for you. They are upfront about costs and will answer all your questions, including breaking down your bill if you have any questions about it.They have also put precautions in place to limit contact due to covid19.Just got back from their store, I felt very welcomed and my issues were taken care of within 10mins.I recommend getting their fastest internet and the unlimited plan if you do a lot of streaming and/or downloads. The speeds they offer keep you from being that guy that is lagging out in game and getting yourself or your team killed.Also, they now send out text messages when there are outages and an estimate of when it will be back up.
October 2020 by Corena Applegate
this is the hardest business to talk to a human that I've ever delt with!! I don't want to do business over a text or email!! I want to talk to someone!
October 2020 by MG Guillory
Nick was great!
September 2020 by Ivy Banh
They were very nice and helpful when you signed a new contract with them. But when you do have issue with your bills and need help, they're not only rude, unprofessional and just totally not helpful at all.
August 2020 by Vance Man
Everyone is so chill over there
August 2020 by Valarie Turner
They're really out to just make a sale, not worried about what you really need.