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June 2024 by paul caccamo
Great experience Andy helped us. Andy worked hard to get us the best price and very clearly answered all my concerns. He transferred everything and we walked out new phone ready to go.
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February 2024 by Troy Roughgarden
Best ever store you must use them. I dealt with Andy (AWSOME)
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December 2023 by Cheryl Cunningham
This Verizon store is by far the best! The customer service, the patience in explaining everything and then converting 2 phones was all super. They were spot on with how long it would take to transfer over the old phones to the new phones. Andy answered any and all questions that came up and even the next day when I had additional questions. Will always go back to this store for any issues and future phone purchases. It also helped that there was a great trade-in promotion currently going on, so it made the decision to upgrade the phones that much easier.
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October 2023 by CJ Bilin (CJReportsLive)
THIS is the Verizon store to go to in Bergen County! They are fast, knowledgeable, and such kind people. I was done within an hour, (I’ve spent so much more time at other stores), they were really just so helpful and made the process of getting a new phone (and transfer alllll my info) so easy! THANK YOU!
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August 2023 by Cookiez_for_life Soder
I recently discovered this store and will be using them from now on. I am kind of a pain and ask a lot of questions I dealt with three different gentleman‘s. They were very helpful knowledgeable and professional also discovered that the previous location in Fairlawn never applied an $800 credit for a phone that was turned in. He also helped set up a replacement phone we received in the mail which they did not have to do it. Very highly recommend this location.
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August 2023 by l k
Highly recommend this Verizon store. Andy and Jackie were amazing. Extremely helpful. They went above and beyond to help me. And they are very kind people. I had gone to another store right before this one, but they had refused to help with my particular issue because they claimed only a corporate store could help me. I decided to come to this Verizon in Wyckoff before going 30 minutes away to the nearest corporate location. Andy and Jackie immediately resolved my issue with no problem. They were welcoming and funny! This will be my go to Verizon store from now on.
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August 2023 by Kevin Baumer
This week I finally upgraded my iPhone 7 to a 13 at this Verizon store. A big part of the reason I took so long to make the change was because, like many, I've detested working with Verizon over the years. The in-store experience has always been miserable and trying to work with customer service on the phone is brutal.So, I am absolutely floored by the experience I had this week in Wyckoff. The two different employees I worked with were fast, efficient, and friendly. They made the whole experience painless. Safe to say I'll never visit a different Verizon store as long as I live in the area.
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August 2023 by Adrianne Brody
Shout out to Andy at Verizon Wyckoff. He went above and beyond for me when I had to replace my phone which got water damage during my vacation. Super helpful and friendly. Shout out to Jackie as well. This location is the best in Northern NJ. Wish they worked in Ventura, CA.
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August 2023 by Scott Leathem
Jack did an excellent job helping me out today. They went above and beyond in care
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July 2023 by Dan Weidmuller
Friendly atmosphere!
Knowledgable,
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June 2023 by Warren Jacoby
I've been getting my iphones here for myself and my family for several years now. Can't say enough good things about this place. We recently had some issues with one of our phones and both Andy and Mateen were very helpful in resolving the problem. I would highly recommend them for all of your wireless needs.
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March 2023 by Sydney Creamer
I can’t emphasize enough how amazing this Verizon store is. Andy and Mateen were absolutely amazing!! I love that when you call the number Andy answers right away there is no automated system! I was in such a rush trying to replace my dads business phone that was lost in the ocean in FL, minutes before. I called, Andy had everything ready for me when I arrived. Mateen helped activate the phone, set it up with a case and protector, and I was out the door within 5 minutes. I was able to have a replacement for my dad picking him up from the airport hours later. Hands down the best Verizon experience! Thanks again!!!
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March 2023 by Mark Feuerstein
Andy and the team are amazing. Go to for all your phone needs!
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March 2023 by John Kang
OMG... These people here are beyond LIFE SAVERS!!! I DON'T KNOW HOW TO SPELL HIS NAME, but muhteen helped me... WOWOWOWOWOW... His partner in crime is Andy, and a very respectful gentleman as well... They play eurobeat on their phones here.... Reminds me of high school... I wish they were a medical practice.... I would entrust my whole body to them.... More efficient and effective and knowledgeable peeps.... NOWHERE!!!! thank u VZW for such a jaw dropping and positive experience.... I have 10 lines with VZW now an FOREVER because I feel like it's free (sic). Mind u, my monthly phone bill... Could afford a Lexus... No lie... It's about $493 a month....
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March 2023 by C M
Friendly, efficient, patient and helpful! Informed me of all promotions and helped me with my broken phone! Nicest Verizon store I've been in.
