Credit Unions near Westwood, NJ

“Pleasant staff. Hassle free service. Tellers are always so helpful and Giovanni is amazing!!! Nice to keep seeing familiar faces over the years. Says a lot about the company.”

“I just got off the phone with Cynthia G. And she helped me so quickly with my account and emails I needed. I really love this bank bc you really get to know who your banking with. 10/10”

“Best loan application process I've ever experienced (auto loan). Feels like any time you go through this process it's always a headache but the people I worked with at USAlliance (specifically want to give a shoutout to Iveliz), were great. Super responsive and informative and walked you through the process.I also liked being able to communicate with the processor over email and call them directly over the phone if need be. I'd like to reiterate the responsive part cause that's typically the worst part of any loan process, but this was a delight.”

“It was my first time visiting a credit union. I went for "shared branch" services meaning, I'm not a direct member/customer. It was a slower day. As I entered, I was immediately approached by a super smiling friendly associate because I think she detected that I was new or lost. She asked me how she could help. She directed me to the teller. Since I was performing a "shared branch" transaction, I needed to provide my member card and a driver's license for a deposit and I was done. So why the four stars well, yeah, I understand it's "bank policies" however, I see a very dangerous/strong possibility for possible identity theft. The deposit receipt displays "Photo ID" followed by my driver's license number, expiration date, and last four of my SSN. My full name is printed above as "Base Acct." That all is a MASSIVE opportunity for identity theft if that receipt falls out of a person's hands/pocket or is thrown away in a local trash container. Management should really get that addressed! I wanted to give fewer stars due to this MASSIVE possible ID theft issue however, the staff seem nice however, someone needs to step up and remove key pieces of information from the receipt. "We're just following policy" is not a good enough excuse risking others' ID details. I can't believe that such an oversight exists. Will I stop visiting, no however, I'm going to protect those receipts until I photograph it then discard it into my crisscross home shredder. I was just testing the "Shared Branch" deposit experience. I hope someone addresses this issue ASAP! Overall, all the representatives seem extra friendly and seem ready to make a great impression. I did go to a second different named "shared branch" and I preferred Vision because I didn't have to fill out a deposit slip with so much information. All the information is on the driver's license and membership card that one hands over. Would I go back and recommend for "shared branch" services, yes. Not filling out a deposit slip and risking a second document with sensitive data allowed me to give it four stars. If Visions can get the sensitive ID information removed from the receipt, I could give it five stars. PROTECT YOUR RECEIPT!!!”

“I have to be honest. You always meet interesting people in life and this is coming from someone who worked in the customer service field so I know what it's like to keep a smile on when you have a customer who doesn't understand but it still asking same question, a customer who is rude and has the worst attitude on the planet and the customers who think they are God and need to be treated accordingly. My point is I went into this passport center recently because my 9months baby needed a passport and I had no idea they weren't taking walk ins that you need to make an appointment due to covid. Well like me there were so many more and they were rude and yes there is an employee there who to be honest at first I thought oh no he's going to reject me and be so mean but he was fair and just funny in his own way. He said because I was the first walk in and there was another behind me that he would just take us two mind you it's an hour till closing he didn't have to do that. Long story short I didn't have the proper documents with me and had to leave and I thought what if I try and go again the next day maybe just maybe I'll be seen and there was one gentlemen a younger guy who was so rude and so unhappy with his job that he treated me like I was a piece of s*** and I wanted to react but I said let me just stand back and wait to see if maybe I'll be offered an opportunity to be seen by the other representatives and I was. And it was the gentlemen who has a funny sense of humor that may come off as rude but he was great, patient and nice and I was able to send my application which was my goal. As a result, I'm extremely happy and pleased and grateful I was given that opportunity. My point be kind and take everything with a grain of salt and enjoy the services at this passport center.”

“I been a member if NJFCU for over 30 years and I can honestly say that the type service provided by Katla Ramirez is very rare. I just recently became a widow and my head has not been on the right place. I walked into the EP branch seeking assistance with my bank app and Mrs. Ramirez went our of her way to help me with all the patient of the world. I truly wish there were more associates like her. If Google allowed me , I would give her a 10+ stars. NJFCU please thank Mrs. Ramirez for me . Thank you”

“Great customer service! This credit union truly looks after your best interest. They are knowledgeable and very helpful. I was assisted by a representative Lionel who was able to help with other matters that I had not originally inquired about. I will continue to take my business there as they have proven to be trusted and helpful.”