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June 2024 by M. Showers
2020 Highlander service. Paul Miller service quality is in decline. Satisfactory sustomer interaction by Service Advisor. Inconsistently receive wrtten Multipoint inspection report at completion of service. Service Advisor is [only] responsive to issues indicated by customer.
Toyota overall product quality no longer excels; tarnishing its legacy. This, of course, is not a dealer issue.
Greater attention to customer satisfaction is an unrealized opportunity.
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June 2024 by Jon Rice
Fast efficient and professional what more could you ask for
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June 2024 by Hanna Zilvetiz
Service person was excellent very professional and kept me informed of the work performed on my RAV4.
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June 2024 by Robert congleton
It is always a pleasure doing business with them.Services: Tires
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June 2024 by Khaled Bitar
After when I schedule appointment for oil change and they told me they will give me a ride back to my office when I get there they said there is no vehicle available to take me back to the office so you have to wait two hours to get it done or schedule new appointment or go somewhere else.
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June 2024 by Janine Ciliberto
Scheduling was easy. Service was quick and professional
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June 2024 by Ralph
Great experience. I would recommend this place to anyone.
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June 2024 by Dolores Boles
As usual, the service is second to none. I have been coming to Paul Miller, which was Caldwell Toyota before, for 33 years. Alan Liriano explained to me in detail what was needed to repair my car. I do not allow anyone nor have I taken my Chariot to any other place for repairs and checkups. Their concern is the customer and the car. The customer service I've received from Chris, Jason, and Alan is tops. The vibe has always been like family and it still is.
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June 2024 by R P
One of the worst Toyota dealer... Service manager is extremely rude and arrogant and had no respect about customer when vehicle was became dirty and oil stains. They have no courtesy to fix this issue proactively even after multiple follow ups. ( though they committed me 6 months back) Do not use this dealer for your car requirements
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June 2024 by Rebecca Thomas
I went in for my initial service. I was told in the beginning what would be addressed and this was reviewed again after the service was completed. They had a decent waiting room for clients who stayed. Service was done in a timely manner, I was in and out within an hour .
Overall a good experience.
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June 2024 by Rob Orrok
Excellent service department. Alan always takes care of me and communicates with me while my car is getting serviced! Keep up the great work!
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June 2024 by Cathy Telep
Always a great experience with Chris G
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June 2024 by Judith Stier
As always very good.
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June 2024 by Mike Dietzsch
Paul Miller Toyota is always so helpful and provides a great customer experience!!!
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June 2024 by Jill Buckley-Jones
Chris was very helpful and was kind to my mom who brought my car in. Ricardo’s video was very helpful. They went above and beyond to make this a pleasant and convenient experience
