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February 2024 by Brian Scarpellini
Always have a good experience here, staff is very helpful and nice. Anna Marie is my favorite, taught me alot about stop and shop app. Overall I recommend to come shop here.
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February 2024 by Jasmine Burroughs
One of the girls at the customer service desk was so unprofessional. I called the location to see if they had Western Union there and the girl let me know they indeed had the service, but she didn't say anything about the machine being down. I drove all the way to the location to receive a large amount of money before hitting the road to another state and she said it was not working. I left the store and called again. While on the phone, I calmly said I was calling about the Western Union machine and she kept hanging the phone up on me. I then called again from another number and changed my voice. I asked if they had Western Union and she said they do. I then asked if the machine was working and she then said it was not working. I mean, she should have let me know that they have it there but it was down at the moment. My goodness. Thankfully, I came across a nice manager who was very helpful and did confirm the machine was down. He was working hard to help me, but unfortunately, they were not able to fix the machine. But at least he was kind and worked hard to help me. Honestly, some of the customer service staff could use more training. Oh, and there was another young man in the produce department who was very helpful. He was very approachable and understanding as he pointed me in the right direction so I could find the manager. All in all, I will never go back to this Stop and Shop. I ended up going to the one in Watchung and they were soo kind and eager to help at the customer service desk.
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February 2024 by kevin curran
The customer service is always so bad
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February 2024 by roky 3
Good ones
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December 2023 by Jasmine B. Nelson
One of the girls at the customer service desk was so unprofessional. I called the location to see if they had Western Union there and the girl let me know they indeed had the service, but she didn't say anything about the machine being down. I drove all the way to the location to receive a large amount of money before hitting the road to another state and she said it was not working. I left the store and called again. While on the phone, I calmly said I was calling about the Western Union machine and she kept hanging the phone up on me. I then called again from another number and changed my voice. I asked if they had Western Union and she said they do. I then asked if the machine was working and she then said it was not working. I mean, she should have let me know that they have it there but it was down at the moment. My goodness. No common sense. Thankfully, I came across a nice manager who was very helpful and did confirm the machine was down. He was working hard to help me, but unfortunately, they were not able to fix the machine. But atleast he was kind and worked hard to help me. Honestly, some of the cashiers and customer service staff could use more training. Oh, and there was another young man in the produce department who was very helpful. He was very approachable and understanding as he pointed me in the right direction so I could find the manager. All in all, I will never go back to this Stop and Shop. I ended up going to the one in Watchung and they were soo kind and eager to help at the customer service desk.
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December 2023 by Derian B.
Terrible customer server It look like they just don't want to help you at all I call nobody answer the phone And when I get there I ask just one question and the person working at the moment just told me sistem is down come back another day
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December 2023 by sharon brendline
i received a call from your online shopping representative on tues 11/28 to question whether or not i placed an online order because she noticed my address was in another state. I am very grateful for her attention to detail. she saved me a lot of aggravation as she was able to cancel that order and get my money refunded. Thank You!!!!
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December 2023 by Jorge Villacreses
Register clerks are only 50% efficient. Baddly trained. Have better things to do with my time instead of waiting for then.
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December 2023 by Greek Salad
I placed a Thanksgiving order with Ms. Angie DePalma and the food was great! Excellent customer service. Thank you Ms. Angie. ❤️
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November 2023 by Rosa Demonte
I love my stop and shop store the people working there are so special ready to helpIt feels like your part of a family ….thank you Stop and Shop!!!!??
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August 2023 by Stanley Zilinski
Convenient location. Somewhat pricey at times. If you know how to shop you'll find a way to save a few dollars and still go home with quality!
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August 2023 by Steven Sloshberg
Had everything I needed in stock. Prices still high, but that is true everywhere. Hoping to see prices drop some!
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May 2023 by Kim Tortoriello
Store well stocked... very clean...women in bakery was very friendly as well as self checkout young lady... parking up top is very limited. Underground parking was great but a bit dark..
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May 2023 by Steve Sloshberg
Has good gluten free variety. Newly refurbished store is very pleasant to shop in. Store carries a wide variety of items. Also well organized with friendly, helpful staff. However, during my recent shopping trip, on 10/8/22, the stock seemed depleted in many areas of the store. Not sure what is going on there. During today's trip, it seemed as though the store was back to its full stock with helpful people. Store on 2/11/23 trip back to its old self; fully stocked with friendly helpful staff. Same is true during my 5/6/23 trip; fully stocked and friendly atmosphere with reasonable prices considering that all prices are higher everywhere.
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April 2023 by James Nabors
This place is a joke. At 6pm on a weekend they have two registers open and only half the self checkouts open. Do not come here.