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September 2023 by tyneche jones
Peggy has provided me with outstanding service. She asked what my needs were, she listened and made the best recommendation based on my needs. She did not pressure or push to close the sell. I greatly appreciated her professionalism and knowledge. I extend a huge, well deserved, KUDOS to Ms. Peggy. Thank you for everything.
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September 2023 by Christian Tacuri
Great experience finding the prefect mattress and excellent customer service from Peggy. She was very nice and super helpful. Definitely recommend and don’t forget to ask for Peggy.
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September 2023 by Hycene Peters
I had the best customer service ever. As we entered the store until we left, the service and professionalism that was provided was exceptional. Thank you Mr. C!
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September 2023 by heidi kleister
In and out in 30 mins with exactly what I wanted for a reasonable price, with delivery available within 2 days. Shoutout to Peggy, she’s great!Edit: Mattress was delivered 2 weeks ago. Delivery was easy, there’s an online tracker on the mattress firm website that will show you what number stop you are and update the estimated arrival within your delivery window as they move through the stops. The team that took my old mattress and set up the new one was done in 20mins.Mattress itself has been great. Super happy with the whole experience.
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September 2023 by Edgardo Melgar
We're very happy to share our wonderful experience buying a good quality mattress from this store. Peggy was very helpful in making our decision to buy the mattress! She considered what we need and our budget was met. Thanks a lot Peggy!
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September 2023 by Wel e nil Azevedo
I was surprised by way I was treated to the vendor, I went just for looking the prices and end up bought the mattress and adjustable base . Thanks Darlington for your patience and how you treated us
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August 2023 by Stephen Speros
We walked in and were immediately greeted by Nick. We told him we were looking for an affordable extra firm mattress and he knew exactly what we needed. He directed us to their most affordable extra firm mattress which was around $1700 but then told us about the labor day sale on a mattress of equal firmness/comfort for half the price and threw in an adjustable power base for free! Nick is the man you want to talk to. Great salesman, couldn’t have gone smoother.
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August 2023 by shamele singh
I went in to get a queen mattress and some pillows today and Peggy was such a great help! Her work ethic is like no other and not to mention her mannerism! I’m so happy with the purchase I ended up making and I can’t wait for my items to arrive!
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July 2023 by Elsie Conteh-Mackey
Our associate Solacia was truly kind, knowledgeable, and vested in ensuring we picked the mattress that fit our needs and budget. It’s rare to find an honest sales person. Trust is extremely important when making a purchase, so I truly recommend this location.
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July 2023 by Ivette Figueroa
I had a very positive experience today at mattress firm. The sales girl, Solasia, was very knowledgeable, and was able to provide a lot of insight into the type of mattress that would be best for me. She spent a lot of time with us trying to make sure that we were satisfied customers. The reason for the four-stars is because the customer service on the phone was not up to par. They were not able to help get the existing account back up and working, and a lot of time was spent, and wasted, trying to get that done. And in the end it didn’t work out. Solasia, kept her cool the whole time which helped us get through the process. Solasia gets five stars plus. Ivy, Union, New Jersey.
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June 2023 by Newsky Thelemaque
Ms. Peggie was very professional and upmost helpful. She was very patient and provide and explained all tye variable option that would meet my budget.
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June 2023 by michael hotra
Great experience. Peggy knew her product and directed us in the right direction. Also did some comparison shopping and although you were a few hundred higher. I think the product was superior. M hotra
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June 2023 by Estee A.
Solasia was super friendly and helpful! Ya'll need to give her a new computer keyboard and a raise. Nice selection of mattresses for all budgets and in a convenient location.
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May 2023 by Sean Naugle
Best experience with a purchase ever and the manager was all alone helping myself and two other customers. Helpful, knowledgeable and fair. Not only did she do it all in her own but was amazing while helping us.
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May 2023 by Geselle Vendrell
Nick is truly a sleep EXPERT. Next level helpful, friendly, and so extremely knowledgeable! He even played my favorite song on a mattress that had bluetooth capability. If you need guidance finding the perfect mattress, he’s your guy.