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March 2024 by Debbie Venable
Patricia Rastelli is incredibly professional and extremely knowledgeable. The process was quick and flawless. I will be back next year she is amazing and the Team at the Chestnut location is awesome!
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February 2024 by Gloria
My first Time going to H&R Block on Chestnut Street and the supposedly tax pro Pedro was very unprofessional and mean
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February 2024 by Constance Hyers
Excelent experience.
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February 2024 by Jillian Maloff
Patty was great to work with
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March 2023 by Ilda Santos
This year I went to the Union office on Chestnut Street, and I was greeted by Tracy Cauthen, Tax Associate. He was polite, knowledgeable and very informative.
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March 2022 by Kate
Excellent service - swift, knowledgeable, affordable.
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March 2022 by Lunay D.
I've file my personal taxes with H&R block in person for a number of years without an issue. This year with Covid i decided to book online to have my personal and business taxes done virtually. I uploaded my tax paperwork onto the H&R website and scheduled a 12pm virtual appointment online with the tax rep Robert. I never received a call at 12. I called HR corporate and was told my information and appointment was never scheduled yet the website has my information and appointment list. Furthermore, the website stated that my taxes was actively being worked on all morning, I wish I could attach a screenshot. I was able to schedule a 4:30 appointment but again never received a call back. Long story short, when i finally got to speak to Robert at 6:30 he told me that my taxes could not be done today which was the S Corp deadline. I would of file with my accountant but she's on vacation. She files my taxes the same day without an issue. Wasted a whole day getting the run around.
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February 2022 by S Mass
Patricia Rastelli provides amazing service and makes this time of year easy to deal with. I look forward to our appointment each year. Thank you!
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February 2022 by Jonathan Venezia
Friendly reliable service, never an issue.
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October 2021 by Kelly Lima
If I could give 0 stars I would, these lovely people had the audacity of trying to charge me $200+ to file my taxes. Tenisha did such a great job that when I checked for my refund, I found out she had not even filed my taxes. Now I have to scramble to find all my paperwork again because I made the mistake of leaving it all there. (They close after tax season so I couldn’t go back for it). If you’re going to pay more than $70 to get your taxes done, please just go to a local accountant and not this Kmart equivalent of a tax place.
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May 2021 by Dan K
I've been using H&R since the early 2010's and don't plan on changing that anytime soon. Patty and Ken are great tax pro's. You wont regret seeing either of them.
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April 2021 by Google user
If I could give 0 stars I would, these lovely people had the audacity of trying to charge me $200+ to file my taxes. Tenisha did such a great job that when I checked for my refund, I found out she had not even filed my taxes. Now I have to scramble to find all my paperwork again because I made the mistake of leaving it all there. (They close after tax season so I couldn’t go back for it). If you’re going to pay more than $70 to get your taxes done, please just go to a local accountant and not this Kmart equivalent of a tax place.
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April 2021 by Arnold Fox
The representative was cordial and professionally helpful.
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April 2021 by Nuno Amado
I am using H&R Block for the last 5 years and I am happy with that
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March 2021 by Kathy Dundee
Atmosphere was friendly. My Tax expert Patricia was personable, precise and professional. Very knowledgeable about taxes, able to answer all my questions, offer advise and explain the inputting of the data as she was entering it.
