I have tried my best to be patient but the service in this branch is the worst. The turnover is ridiculous, everytime I turn around you have to get to know someone else. Stop changing staff! The last manager and some of the tellers there were great but they’re not even there anymore.
September 2020
Could somebody pick up the phone? I’ve been calling this bank for 3 hours nobody is picking up the phone.. your service is terrible
May 2020
Seriously, I understand that there is no in bank services because of COVID-19. But for the love of God, have both of your drive up windows available. I just spent over 20 minutes waiting at the SINGLE drive up window. I finally cut my losses and left with still 2 vehicles ahead of me.
As we continue to reopen our banking offices, we encourage you to utilize our contactless banking solutions, drive-ups or make an appointment by connecting with your banker or contact us at 844-266-2548.
Please take note of our added safety measures & requirements:
- Lobbies are open
- Sanitation stations available
- Please practice social distancing while in a bank location
