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February 2024 by Mary-Elizabeth Kilkenny
Lots of selection for crafting and decor. Prices could be better but still somewhat reasonable considering the selection.
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January 2024 by Geri Carbone
Good place to shop for art stuff.
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January 2024 by Marissa Rose
In no way does this review reflect this particular store, but the company as a whole. I ordered the BeCraftee 31pc. crochet hook set as a Christmas gift back in November. To my dismay I got notified when it shipped, but not when it delivered. Also in the order, I had a pink hook organizer, which I did received fairly close to the order date. I figured it was going to take a little while longer to get the hooks. After 2 weeks, I was wondering where the other 1/2 of my order was. I used the order number to find my package on FedEx’s tracker, only to find it was delivered to another house. (A picture was provided with delivery confirmation on FedEx’s website but the picture was not my house and no one in my vicinity had that type doorway!) I went onto the Michael’s website in search of customer service and only found their computer chat. I was able contact “May B” through the chat and she was going to contact the third party seller to resend my order. The chat seemed a bit sketchy, meaning still not a live agent but AI responses. I didn’t hear from her for a while about contacting the seller, so I went back onto the chat to get in contact with “Mark S”. Soon after, I got an email saying that they would be resending the hook set I ordered. That was 12/15. I know with the holiday getting closer, delivery services would be swamped, but the lack of communication on everyone’s part and the dismissal of my problem is ridiculous! Especially since I ordered the hooks back in November! Almost a month ago. I’m still waiting!!Update: I got an email on 12/24, saying to contact the seller. I tried contacting them but at this point I will just be asking for a refund. Even if they are to reship or give an update. Unfortunately this item was only available online at Michael’s, so I had no other options. Otherwise I would have saved myself the headache and ordered from Amazon. I am appalled at their customer service experience and “service” with third party vendors!!
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December 2023 by grant white
Great for any crafter and many deals
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November 2023 by Joe D'Angelo
Although known for their arts and crafts they have an excellent framing Department with frames in stock as well as Custom Framing
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November 2023 by Tracy K.
Always love Michael's, can find what I need and I get SO MANY IDEAS. Shout out to Noah who was so friendly and helpful! Thank you so much Noah!!
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October 2023 by Cindy Lindsay
C'mon - no bags???? You walk out with an armful of glass items and no bag. No wonder all of the shopping carts were in the parking lot
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September 2023 by Frank Frascella
1st. Timer , Great place helpful staff in the back , Gabby at the register really helpful . DEFINITY going back I need to know more about MICHAELS
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September 2023 by Stephanie Hendricks
This is a nice big Michael's with a lot of products in stock, but I was incredibly put off by employees speaking negatively about customers so loudly that I could clearly hear the conversation across the store.
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August 2023 by Kenith Corrales
Huge store with soo many crafting supplies and crafts available. You could spend hours in here looking thru all the stuff. Great place to get supplies or find activities for children and adults that will make them use their hands and imagination. Break out of the same old routine try something new. Make a craft and create a memory. Lots of parking and handicap access.
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June 2023 by S G
I had gotten these bags from there , They where great for my diy heat press project
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May 2023 by Peter Mwashimba
The frame attendant, Mindy, was hospitable and well versed in the subject matter. Courteous. Ergo, appreciated. Thank you
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May 2023 by Sandra Fiore
Didn't find the particular piece I was looking for but good selection, clean well stocked store, and decent prices.
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March 2023 by Ed McElroy
Today we were helped by an excellent representative of your store. I believe her name was Amber. She went above and beyond to provide us with one of the best customer service experience we've had in a very long time. It didn't stop there. The young lady who checked us out was extremely nice and professional. In fact, your entire staff should be commended. We will be back.
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March 2023 by Karen Converse
They had what I was looking for, sepia tone-ish rubber stamp ink, and it was on sale BOGO 1/2, that was a nice surprise, convenient and helpful. And with my purchase, I received a 40% coupon. Perfect! I need a $70 shadow box, yay! But, well, what's not so 'perfect' ... they added self check outs! ? I guess it had to happen eventually. Ugh
