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February 2024 by A C
Would give it 0 stars if I could! Terrible customer service. They will send you coupons and deals to get you to come but the coupons will never work on any items no matter what you buy. And the customer service reps are absolutely unhelpful!!! They also don't honor their own policies. Would never go there again!
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February 2024 by Derviş ÜSKÜDAR
Lots of goods. However I couldn't find what I was looking for.
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January 2024 by Frank Ogbonnaya
Great.
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December 2023 by Ketan Tejani
Very few customers at this location. Good customer service.
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December 2023 by Lorraine B.
I was working as a bell ringer for salvation army and when I'm finished I went and brought a couple of things. The cashier was very Pleasant. And helpful.
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November 2023 by Aaron Wilkes
Purchased a comforter set today not in the clearance section which would disclose buy as is in case it was damaged. I opened the package up at home and it had a hole and multiple stains. Definitely was returned and just thrown back on the shelf without being inspected.
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September 2023 by Matthew Lensen
Company has made some improvements, friendly place to shop and get any style you are looking for. Never too loud which is relaxing.
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August 2023 by Brad Panaia
JC Penny is still a great place to shop. Huge store with great prices.
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July 2023 by Karsten Klag
The worst JCP I ever went to.Cashier did take off the reduced sticker from 4 of our purchases, because the sticked on labels were wrong. Very rude and slow.... If I do want to pay less, I should User their card, which doesn't make sense for me not living in the US.Beside this very outdated inside.
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June 2023 by Linda Wolcott
Helpful associate. Good prices.
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May 2023 by meghana karanje
Nice clothes collection and within budget. They have a good summer dresses collection. You can get household items too. Everything under one roof.
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May 2023 by Wind Joy
Never anyone in here to help you, lines are always around the bend on busy days, with very few people on registers. The jewelery dept. Is a joke their customer service sucks. I shop here primarily for the deals and the bonuses of being a card holder but they got rid of the main reason I applied for a card in the first place, Sephora. Smh I feel like they won't be around for long the way things are going.
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February 2023 by Darius Azai
Overpriced and ruined my need for dress pants by leaving the security tag on that did not trigger the alarm. Help staff is nowhere to be found unless you actively hunt and no uniform look or tags to identify. How the mighty has fallen.
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December 2022 by JustPaper AndBling
Had to stop for last minute gifts and JC Penney did not disappoint! There were a lot of sales and surprising, a lot of selections to choose from. Knocked out shopping list in ONE store! And it was not crowded. I guess everyone shops online now. Purchased for all my list... $600 worth of clothes for $253. Not bad at all! Download their app, for coupons, and price checker!
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December 2022 by Amarilys Gonzalez
Great product quality and availability. Very nice associates on the floor.
