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October 2024 by Trizte Loko
Everything is good, the place is acceptable, good atmosphere but they should give more maintenance to the machines
Some bars are already rusty, they should change them.... everything is perfect
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September 2024 by David Hopkins
First let me start by saying that I am not someone who likes to give negative reviews for fun. If I am not happy with a service or something else, I normally just move along. I will, however, give a positive review when it is deserved. Unfortunately, this is not one of those times. My wife and I signed up for a 16 week challenge at the Retro Gym in Toms River, NJ in April. I have driven past many times and was actually looking forward to joining due to its close proximity to my job and home. The very first time we actually went in to work out is when I realized what a terrible mistake this was. I went to use the bathroom and was hit with a horrendous stench, like it hadn't been cleaned in awhile. I went to wash my hands, most of the faucets had worn handles, one of them was not even working. Paper towels all over the floor. It looked more like the floor of a nightclub at around 3 AM when the lights come on. You could definitely tell it hadn't been cleaned in some time. I warned my wife about using the bathroom unless she really needed to. Onto the equipment....just about every machine in this place has rips and tears in the padding. The padding is so worn out that there are jagged edges that actually ripped a few pairs of my wife's yoga pants. The handles that are used to attach to the cable machines are all completely worn out. They actually squeak when you use them. The metal indentations that are imbedded into the metal are completely worn out and smooth. Those little indentations are there so your hands don't slip while using the equipment. I have been a gym rat for a very long time...it takes a long time for human touch to wear out metal. That tells me that these handles have been here since this place opened. The rope attachments are frayed and there are only a couple of them. The safety locking knobs that are used to adjust the height/position of the pulleys have no pull knobs, you have to grab the metal stud that the knob screws onto to move the cable pulleys. There are 4 exercise bikes...one of them was not working for the entire 16 weeks that we were working out ...no out of order sign, or equipment out of service sign anywhere...just a bike that does not work. The kettle bells are so worn out that you have to guess what weight they are by size compared to the ones that actually did have a number still on them. All in all, this place is not a very well-kept gym. It is obvious that they put no money into it. We have since joined Planet Fitness and are 100% happy. Do yourself a favor, before you join this place, take a good look around. A really good look.
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July 2024 by Robert Hofer
Love this place!!! I know how to train but even when I started and was unsure, anyone and everyone was willing to help me. It doesn’t smell like other gyms so you know they actually clean!
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July 2024 by Tropical A
The gym hours are set for a reason and on more than 1 occasion in the last 2 months, the gym has failed to open at the time it should. It does not open a few minutes after, there have been occasions where it has been an hour or so past and there is a huge group of members waiting to get in and the lights are off and the doors are locked. Of course there is no way to contact corporate and there is never an actual manager at the location to speak with about this ongoing issue. This is getting ridiculous as now this is impeding on all of our schedules. May be minor to the staff, but this is a massive inconvenience and truthfully not right when you are paying a membership fee to workout here. This gym has really went downhill since the new ownership took over, I miss the old owner, who actually cared about the members and the location.
UPDATE TO THE OWNERS GENERIC RESPONSE: sitting outside the gym again and the gym isn’t open….. so you are very obviously not taking this seriously. Awful business owners.
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July 2024 by Orellana
My friend bought a membership three weeks ago. manager said with membership he got he could bring a guest. we went those three weeks almost everyday using guest pass a lot. today my sister went to buy a membership the same one my friend has. she can bring her friend and the guy John who was working today was very rude. he said there is not membership that allows that. he refused to call the manager to speak and ask to make sure. he was jelling at my sister to the point that she joined crunch gym better in TR. and she can bring a guess there with no extra charge. stay away from this gym . people here are so rude and unprofessional. never coming back here again. i suggest go join a different gym. a couple around that i’m sure they will treat you better .
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July 2024 by John Klag
Need more machines
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June 2024 by Kasey Hopkins
Sent a cancellation letter IN person due to
moving to florida. They state they never had it and now I am in collections and can not solve it from out of state. No help from front desk they just keep asking for letters to be sent in the mail and will not allow me to just sign cancellation notice. Stay away
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June 2024 by Pawel Zboralski
Always clean, the equipment works and the staff is super nice.
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June 2024 by Sabrina Elma
Maintenance guy comes into the locker room while women are in there. Very cramped layout. Front desk is rude and made it hard for me to cancel my membership, only can cancel by walking in in person to deal with a snobby front desk person. Thanks for reminding me why I hate this gym.
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June 2024 by Justin Scott
The staff here is fantastic, the equipment is always working or if broken, fixed fairly quickly. They have a great cleaning guy who's always working to keep it pretty nice for a public gym. Also, no “influencers“ recording themselves and in everyone’s way so that’s a plus.
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June 2024 by Joseph Prince
The 16 week “ challenge” is a scam to get new members. I unfortunately was misinformed by their salesperson. I wish I took the contract home to read it before signing.
I will do everything in my power to expose them.
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May 2024 by Jay Okay
I’m a new member and it looks like they have everything you could possibly need at Retro. I’m semi retired so I try to go at off peak times; and so far I haven’t had any issues with excessive wait times. I signed up for the 16 week challenge and am looking forward to my first meeting with a trainer next week.
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April 2024 by Jane D
AVOID THIS GYM!! management is awful and does nothing to address member concerns. I'm not wasting another dime on this place! I suggest you do the same.
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April 2024 by Matthew DeSimone
If you are looking to sign up for a gym membership in Toms River, pick any gym other than Retro Fitness. The management does not care about it's customers or their safety.
A friend of mine has been repeatedly harassed by a middle age man while at the gym, and management has done nothing about it. They have been notified multiple times about these occurrences and refuse to take any action. It's extremely embarrassing and calls into question the competency of the people who run this place. STAY AWAY!
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April 2024 by N D
Awful gym with terrible management!
