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April 2024 by Ian Thomson
Worst Chase bank in Sussex County. Looked up online to see if they were open and they were. Drove all the way there today and there is a sign on the door that says “temporarily closed.” All the bankers were sitting outside in their cars just looking at me. Absolutely bizarre. Waste of my time and waste of my fuel.
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February 2024 by Chris Tella
Thank you Linda for your help processing two certified checks last week, despite the computer crashing constantly and creating a bunch of problems for us. Really appreciate your help in a pinch.
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October 2023 by Travis Howard
My wife’s bag was stolen /misplaced with her cc, cellphone, wallet, etc whoever took it had complete access to the account as the card and cellphones are connected through apps etc. 1900 dollars was used and the bank told me they can not refund it. Banks are supposed to protect our money I would highly recommend using any other Avenue besides chase bank the customer service is terrible
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March 2023 by Martha Maldonado
Two weeks ago I went to this branch. A guy welcomed me very well and then Lindsay (cashier ) helped me with everything I needed. Her customer service was outstanding and professional. Keep it like that. Thanks.
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December 2022 by James Austin
FRANCIS AND LINDSAY WERE ABSOLUTELY GREAT VERY RESPECTFUL AND ATTENTIVE. THEY TOOK PRECIOUS TIME IM SURE TI EXPLAIN AND THEY LISTEN TO ME. GREAT JOB CHASE
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June 2022 by Denise Weaver
Really enjoy this bank! People are always friendly and helpful! Have spoken with Bruno who was awesome and also Melissa or was it Michelle who was also great, very happy and upbeat! Thank-you for your positive attitudes!??
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December 2021 by Rob I.
Chase Bank is a miserable company. This is why I don't not bank with you all. Liz Sehulster treated me horribly when I was there.
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September 2021 by Lukasz Kownacki
Bruno at relationship banking was great, extremely knowledgeable and professional!!
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August 2021 by Luda Mat
They didn’t focus on satisfying customers, too many rules!
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July 2021 by M N.
No drive thru and only one teller station inside always a line and always a wait. Multiple times they have computer issues. My opinion worst bank in the area!
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July 2021 by Oleg Appassov
Friendly and accommodating staff. Not sure why this branch has such a low rating. Every time I visit, everyone is super friendly and helpful.
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June 2021 by Kaitlyn Alegria
Rude and clearly doesn’t want to help people who walk in. I felt like I was bothering them and it was very uncomfortable. Chase needs to revamp a lot of branches in this area.
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March 2021 by alejandra barth
Awful treatment,they are full of excuses. Couldn't help my husband to reset his pin in his debit card.thet told us we needed an appointment. Went to chase in Newton we were in and out in less then 10 minutes with out app.Please DO NOT GO TO THIS BANK.
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February 2021 by Ledgewood Powersports
No notary at this Branch, as well as no customer service. I have to try and make a deposit while the "teller" stands there and watches me do her job. Of course the "machine" doesn't want to take the deposit as its a cash business deposit, so I sat in my car waiting for them to open, to have no services what so ever. Todays customer wants customer service at its fullest, and there is none at this branch. They need to close this branch down or change the staff . Its really really bad here as far as any form of customer service. If the humans at the branch just want customers to use a machine, then why even staff it at all. They hold no form of regular business hours, close during the weekday even though the door shows the hours they are supposed to be open, its really so bad here that I told the teller" I really need to look elsewhere for my personal and business banking. That seemed fine with her, so today thats on the agenda. In todays climate where service is a priority for businesses, and we all strive to meet and exceed customers expectations, this branch falls far below any bank I've visited. PLEASE CHASE< GET SOME NEW STAFF AT BYRAM BRANCH for everyone sake.
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October 2020 by Ludmila Mat
They didn’t focus on satisfying customers, too many rules!
