Excellent customer service! Incredibly positive experience with my salesperson (Mr. Martins). He was knowledgeable, patient, and not pushy at all. He listed to what I wanted and helped me find the perfect car within my budget. The entire process, from test driving to financing, was smooth and efficient.
February 2024
Very disappointed how my sale was handled, it’s been over two weeks and I haven’t received any paperwork on my purchase,The sale man confirmed to us that there was two keys and now he saying he never said that,Very disappointing, we will no longer buy from this dealer,
February 2024
Jeremy is very polite and knowledgeable. He explained what has to be done with my car, gave an approximate time he would finish and offer me a shuttle home because there wasn't a loaner available.Cynthia, the drive of the shuttle was friendly and she made me feel comfortable.The customer service was impressive..Thank you.
Nissan City of Springfield is a FAMILY OWNED & OPERATED Nissan Dealership located in Springfield New Jersey. At Nissan City of Springfield, we operate under 3 basic principles TRANSPARENCY, EFFICIENCY & RESPECT. Every deal we make in every department is a clear TRANSPARENT price with NO hidden fees and charges. Our processes are client based to be more EFFICIENT. Every car is ready to go so you waste no time, and you will be met by staff that is the most RESPECTFUL in the industry. Nissan City of Springfield proudly serves drivers in and around Springfield, near Hillside, South Plainfield, Summit, Livingston, Union, Irvington, Hillsdale, Edison, Elizabeth, Westfield, Scotch Plains, Plainfield, Watchung, Rahway, Linden, West & East Orange.
