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June 2024 by eddy gerez
Anjelica was pleasant professional and courteous she was knowledgeable and thoughtful she made the experience pleasant
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March 2024 by Mrs Samui
Very rude staff in the parts department. The man is openly lying about the warranty period for spare parts. Doesn't listen to your arguments to the end, interrupts. I highly recommend NOT buying spare parts for your car here! If something happens to a spare part and you get into an accident, no one here will help you, even if it is under the warranty
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August 2023 by Oscar O.
I took my Renegade to get repaired for a vibration at 60 mph. They said I needed brake. I had to speak to the service manager to explain that the brakes had nothing to do with the vibration at 60 mph. They took it for a drive and told me the rear tire needed to be balanced. I had the brakes done and a week later I was getting a hissing sound from the brake pedal. I took it back and they told me the greased something related to the brakes and that should fix it and they gave me a list of maintenance items the car "needs".Meanwhile, the car still vibrates and the hissing sound continues.I got on line and within minutes found that the car needs the brake booster replaced and the vibration is a drivetrain issue. Don't take your vehicle there. They don't look to repair vehicles. They're only interested in doing costly maintenance work. Oscar O.
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August 2023 by Wojciech H.
Regularly, I visit the service to check up and do maintenance on my car. I bought that car for 73K at AUTOLAND a year ago.After one year, my tires make a lot of noise in the cabin.So I visited the service department to drop off my car. Alan was my service advisor.After a call from Alan, the car was ready. After arriving, He says tires have manufacturing defects and tires are completed ruined. He swear everything is alright with the car, recommending for me to replace the tires.Funny thing also when i was buying a car they sold me ADDITIONAL RIMS AND TIRES WARRANTY for 700$. Nothing was covered by warranty.So I didn't believe him! I go to a different Jeep dealer/ service the same day. RESULT! One year old car doesn't have wheel alignment, and that was the cause of tire damage.AutoLand will not take care of the functionality and safety of your car.
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January 2023 by william cordoba
They are scammers. They do not want to cover the guarantees they offer. I have a problem with. My car is 4 years old and the transmission is damaged. I have insurance for 7 years or 100 thousand miles. and says it doesn't cover.
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January 2023 by Judy Chen
Nice store but price too high . If open Sunday will be better , lots family working all week and only Sunday free
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January 2023 by Justin Valerio
They don't want to help you if you don't give them a VIN number no matter what you ask them.
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January 2023 by Giancarlo L.
I've purchased a nice truck from them in the end of 2020 they worked a deal for me that was decent, but I spent seven hours in the dealer to close that deal. But the follow up is being terrible. They sold me a package of oil change but every time I call, they are booked for three weeks ahead. This cannot be right and it needs to be fixed because people are close to the expiration of the miles when they call to make an appointment and oil change should be a quick service provided for them in and out without that long wait or a busy schedule. At the end I paid for a service that I am not using due to a lack of response and availability to provide for the service they sell. I am paying over $120 outsourced for something that I already paid on my car purchase therefore, I do not recommend this place.
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August 2022 by Enid S.
Made an appointment yesterday afternoon to go test drive a pacifica plug-in hybrid this morning. Before leaving the house to go there, I decided to play it safe and call to make sure they really do have one in stock. It still shows ip on their website! Good I called because I was told "it was sold last night." Do ai believe it? Nope. I think they just want to get people in and hope they can talk them into buying something they do have available or have me order one. For them not to call and tell me the car ai am supposed to see is not there says a lot about this place. Not impressed. Wonder if they will ever take down this "available" car
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May 2022 by Andy H.
Terrible experience. Trying to make a simple purchase was impossible. Will take my business and money elsewhere. I didn't spend a dime there.
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April 2022 by Alexis M.
Only buy here if you want to get ripped off. They love taking advantage of people and they aren't even nice about it . Had some guy from the finance department literally yelling in my face and being disrespectful from the moment he sat down. After remaining stoic and showing my knowledge about buying a car he started Saying I was wasting his time. Probably because he doesn't actually like to work a car deal. Negotiating is part of your job. If you can't work a deal, get out of the business. I left that day and bought a brand new 22 wrangler from a different dealer. Don't treat customers like trash and maybe they'll actually want to purchase from you. Judging by all the horrible bait and switch reviews you have ....you're the problem. Dealership called me weeks after asking if I was still interested ....you're joke...right???? Steer clear, so many better jeep dealers in NJ
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January 2022 by Muhammad Asif
part service representative very helpful ?
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July 2020 by Aurora Garcia
I tried to get some parts for convenience but it didn’t end up being worth it at all! Ended up being paying more for things I didn’t use!
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July 2019 by John Avanti
Most expensive parts around.
