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January 2024 by Ant Date
Nicole is very knowledgeable, efficient and caring. The whole staff at this location exceed my expectations!!!
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January 2024 by Hris al
This was the worst experience I've ever had. No one waited on me for about an hour. There was a sign in that I didn't see and was ignored for an hour. Horrible experience!
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January 2024 by Donna Lacerra
Went to pick up an order I placed in the morning hours. The order was supposed to be picked up out of 1 of the lockers in store. 4 hours later I arrive at the store to pick up and the order wasn’t in the locker. Total side issue. I had my 9 yd old granddaughter with me who asked to use the restroom… she was told by the manager that the restroom were for employees only. She was told to use the restrooms at a hotel or restaurant next door. Now being an adult I could see that and respect that. But you don’t deny a child from using the restroom. Had my order been completed on time and placed in the locker like it was processed to be I wouldn’t have had to wait in the store for 25 minutes. Total lack of customer service I should have canceled my $850 purchase and ordered at another store
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December 2023 by LOUIS GOUGH
We asked 3 times if the amount quoted included EVERYTHING we were told yes 3 times. While going over the invoice there wasn't additional 40 dollars in charges, We cancelled and went to T Mobile
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September 2023 by Jarod Borgen
Had a wonderful experience with the manager Trinity she was very helpful and made my experience great
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August 2023 by Edward Chung
Leo was extremely knowledgeable and fantastic worker!
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July 2023 by rkmani2000
We visited the store just before closing time today and the girl(forgot to note the name)accommodated even though we went to the store before closing time and answered all our questions and provided good suggestions for the issue we had with the phone. We are impressed by the great service
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May 2023 by manogna valluru
Verizon cust reps took more than a month to take a look at the issue and still the issue is not resolved. I am not able to make calls for almost a month . This is such a bad carrier and I don’t recommend to anyone . No good response from reps
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May 2023 by Jeff Clarke
Was in and out in no time. The rep was knowledgeable and made the process swift.
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April 2023 by Raj S
Went today to pick something that I ordered online . First of all, verizon has some really good deals online . Have never seen such offers with T-Mobile or ATT. I switched to Verizon and it’s the best decision I made . Nice service and super good customer service .This location was excellent . When I went in I saw so much crowd and was thinking it’s gonna take time .. but saw so many VZ employees inside . There were atleast 4/5 employees helping customers .. I had to login to one of their terminals , and I got assisted in 4-5 mins . Loved their service . Il surely recommend this location to others..
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March 2023 by Raj S.
Went today to pick something that I ordered online . First of all, verizon has some really good deals online . Have never seen such offers with T-Mobile or ATT. I switched to Verizon and it's the best decision I made . Nice service and super good customer service . This location was excellent . When I went in I saw so much crowd and was thinking it's gonna take time .. but saw so many VZ employees inside . There were atleast 4/5 employees helping customers .. I had to login to one of their terminals , and I got assisted in 4-5 mins . Loved their service . Il surely recommend this location to others..
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February 2023 by helenboateng boateng
Thank you so much Verizon for your utmost and over expected assistance I had the privilege of being assigned Mr Will who handled my case with out of this world service. This has been the best experience in my life dealing with such a facility.. We need more people like him in the front kind, friendly and willingness to help the best way they can!!!.
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February 2023 by Turquoise James
I just left this location. Two guys helped me and were very rude. They called themselves being funny telling me my license doesn’t look like me. I showed them both licenses and i told them i lost weight. I told them i was on my lunch break and can we finish this transaction? They were Very flirty trying to be funny and it wasn’t the time for it. I didn’t get their names i was there at 12:45pm.Verizon your response was very generic. Apologizing doesn’t solve the problem.
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February 2023 by Jason Clemente
Needed a sim for a device. Stupid simple experience. Walked right in & helped without any issue or waiting. Super friendly staff & very respectful.
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November 2022 by Max Baker
Stay FAR away from this store. I added a new line to my account and the representative added a $17 protection plan to my account without ever asking me or disclosing this information to me. I have filed a corporate complaint on this store and the representative. They are literally thieves working here that will steal your money.
