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September 2024 by Traci Granate
CVS in Runnemede on BHP is amazing and great customer service!
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September 2024 by Betty McKeown
This is the worst pharmacy I’ve ever been to.
I moved to Bellmawr and now go back to Haddon Twp they have great customer service. I have tried many times with the Runnemede store always a problem along with rudeness. Tonight was the last straw. Runnemede has the attitude you get your meds when I’m ready to give them to you
And if you don’t like it too bad ! I would give it 0 stars if i could
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August 2024 by Phaedra Joyce
If I could give 0 stars I would. Do us all a favor and shut this location down or change ownership. The store workers are fabulous while the pharmacy is a gaggle of inept fools. Every single time I have a prior authorization, it's an unnecessarily delayed process that leaves me without my medication for days at a time. My doctor takes care of their part straight away and my insurance company approves the PA same day. CVS, however, delays the process by OVER A WEEK at times simply because they don't want to go into the system and hit refresh. I'm switching to Amazon Pharmacy (which I didn't want to do in lieu of the not wanting them to have all that data on me). They get me medication in two days and don't give my medication to others when my approval is already in the system.
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July 2024 by Laura DiGiambattista
I don't understand all of the bad reviews. I fill a lot of prescriptions and this is my favorite pharmacy I've used in well, decades honestly. I never have to wait in line. My scripts are always filled timely. The doctors and staff are friendly. The store is clean. Items are well stocked. I like the location. Nice parking lot.
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July 2024 by Louis Livolsi
great place to shop for many needs for your health.
Have lots of products to choose from at good pricing.
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May 2024 by Fallon Schomber
I had an issue with a prescription that should’ve been on auto refill and both Pallav and Jessie were helpful in resolving the issue while I was at the store. After speaking with insurance I was able to get this refilled right in store without having to go home again after already trying to refill in the app/calling on the phone. Even while it was busy they were still able to provide great customer service and wanted to highlight them for their hard work!
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March 2024 by Alisa Brandt
Pharmacy staff are egregiously incompetent. The worst pharmacy experiences I've ever had. I've finally had enough and am transferring my prescriptions. This is your warning. If you actually want a prescription filled, do not go to cvs runnemede.
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March 2024 by Andrew Reeve
Understaffed Pharmacy that is too busy to pick up their phones.
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March 2024 by Heather margiotta
I wound even give them 1 star, should be -5. Been on hold for an hour. Shameful, apparently the CEO doesn't care about patient safety.
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March 2024 by Ivey Gee
Worst pharmacy I have ever been to in my life. Every single time there is an issue. I don't feel like there is any time I come here and the meds are available or the prescription is ready....
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February 2024 by maryann brandt
Pharmacist was rude. They lost prescriptions. I was on hold for an hour waiting to talk to someone about a prescription. I went to a different pharmacy and they said they didn’t have the time to transfer my prescriptions, I had to get Dr. office to write all new prescriptions.
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January 2024 by larry liss
As many have said as low as the score is it’s because you can’t give a zero that it’s even a two. Horrible pharmacy , lousy customer service. Lucky me my health insurance only lets me come here. It’s so bad thinking of just paying cash at Rite Aid in Barrington. That use to be our pharmacy.
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January 2024 by M H Gebo
They ignore my refill i called them 3 times each time need to stay on waiting for 40minutes to one hour and they did not refill
Finally i visited the pharmacy , they said after 2 hours
I went again nothing ready
They have to under stand it is medicine and must be taken at time
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December 2023 by Michelle Baldino
Awful service in pharmacy. Over 45 min( and stil holding) wait time to confirm a prescription that was to have been filled this morning. Yes I can check on app, yes I can go to website to confirm but NO you cannot speak to pharmacy rep to confirm the CORRECT meds are completed. Son-in-law went in to pick up and they said it couldn’t be refilled but NO call to let us know, thank you very much. Doctor called in again to reorder and this is the second month in a row that we’ve had difficulty. Not to mention the twins meds were also switched., cannot believe how awful this pharmacy is yet it is the only one available to us with our insurance. Twin infants with medical issues and difficulty getting about in general, much less having to run back and forth. CVS needs to work better to improve their customer service and competence.
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December 2023 by Gail Weber
Wish I could give 0 stars! It's 9:21 am & still no pharmacist! Pharmacy is closed! I need my prescription! Store said they are waiting for the pharmacist to come in. Unacceptable! This pharmacy has gone so downhill its pathetic. Thinking of transferring to another location.
