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August 2024 by Roxy Sighs
Christina did a great haircut! Her consult was excellent, she asked questions and checked in while cutting. The blow dry was rough, with my face being scratched by the brush a few times. Would recommend to a friend, and return myself.
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August 2024 by Galip Turnaopku
He's more hot for women
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July 2024 by Joan Reynolds
Ari in the Rockaway store is amazing she was so helpful! Always a pleasure shopping Ulta.
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July 2024 by Shrouq Alnsour
Megan at benefit brow bar
did great job! She did my eyebrows and it was so gentle and smooth! Looks amazing! And she is so nice and friendly ❤️
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July 2024 by Alissandra Balisi
Got my eyebrows mapped and waxed by Megan from Benefit Brow and she KILLED it! She is super sweet & personable and really took her time making sure my brows were perfect. 12/10 recommend!
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July 2024 by Sarah Turner
I have been a regular client of Ulta's hair salon for nearly two years, consistently receiving haircuts and glosses and have always been happy with the results. In preparation for my upcoming wedding, I scheduled a consultation to dye my extensions to match my hair. On the morning of my appointment (7/13/2024), I was running nine minutes late and informed my hairdresser that I was five minutes away. However, she abruptly canceled my appointment, citing my lateness and her tight schedule.
While I understand the importance of punctuality, the hairdresser's unkind and unapologetic tone was unexpected, especially given our history. When I inquired about rescheduling, her blunt response left me feeling devalued as a client.
This experience was particularly disappointing as I was looking forward to this appointment for my wedding preparations. While it's not illegal to be rude, kindness costs nothing. Due to this encounter, I will likely not return to this salon.
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July 2024 by Arianna Parks
Aside from the wide selection and friendly staff in general, Megan @the Benefit Brow Bar is so gifted! She helped me find a brow shape that best suited my face, and took great care of me. She’s so friendly! Highly recommend.
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June 2024 by Jessica Swistack
If y’all have an employee named Madeline C brown she’s taking the trash back out of the dumpsters and selling it on Facebook. Just so ya know. Telling people it’s new makeup but really it’s filled with tester stickers and she’s trying to make a quick buck of your products.
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April 2024 by Kelly
Miracle worker. lol. I had a really bad experience at another salon. My stylist at Ulta was able to correct the horrific color that was in my hair and gave me my natural look again.
I was able to join right into the stylists conversations along with other clients. It felt like I belonged there. ?
Bri was professional and kind. As was the rest of the staff that I encountered during my appointment. THANK YOU AGAIN!
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March 2024 by J. P.
The woman I asked for help couldn't explain the differences between the hairdryers to me. She didn't seem knowledgeable.
Also, when I bought a hairdryer they stated they needed my phone number and email in case I wanted to do a return. They said I couldn't do any returns without that information. They then, without my permission or knowledge, signed me up for Ulta rewards. I began receiving all these emails. When I was there another time, I asked them about signing up people for rewards without their consent and that it seems a bit predatory. They said the person is supposed to tell me and that was it (I also heard them request the same info from other customers in line and they didn't explain that to them either, so it's not as though I just missed it). And to get my information off of the rewards (as opposed to just unsubscribing) they said I would have to actually call their customer service.
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February 2024 by Alia Duab
My favorite store ever. The girls are the sweetest people EVER. They are so helpful and talk to you as if you’re a best friend. I was helped out by this amazing girl named Karina, and she helps me out anytime I go to Ulta and she’s working. The ulta has gotten so much better since the addition of Sol De Janiero and Charlotte Tilburry and in the Ulta app they send you coupons every WEEK. They just opened a sephora in the area, but ulta will forever be my go to.
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February 2024 by Alexandra Serrano
Customer services earned an 0 the lady's on the floor doesn't care to help customer's an employee see I'm having difficulty finding an item looked at me and walked away. Moreover, at checkout after spending $125 dollars I politely asked for samples cashier Karina gives me an attitude and give me 1 samples only there were 3trays with samples.
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February 2024 by Sindy Gonzalez-Bryan
I enjoy coming to this store and the staff is great. Shoutout to Megan for being so nice and helpful when choosing the right products for me :)
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January 2024 by S S
I would like to thank Amber & Sam for taking their time to help my Daughter when she was in bad need of someone to detangle her hair due to curling iron .Really appreciate ur help !!
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January 2024 by Cesar Ghigliotti
Huge store, great assortment of brands! The prestige variety was great!! But customer service? Zero. Employees passing by and see me coming in from outside and not even a “welcome” or “hello”. I know everyone is busy, but a simple “welcome in” can make the experience a better one.
