Staff is very nice and our room is very clean . It’s only for one evening but the cleanliness is my main concern and they get 4.5 stars there. Remote is a little yucky. Had to wipe that off. Bed is comfortable and they had extra pillows new in bag for us.
December 2023
This is my second stay here in a few years and I am very pleased with not just the rooms but the staff is excellent. They go out of their way to make sure your stay is as pleasant as possible. I didn’t even need to ask any questions because everything was explained to me upfront and in great detail.
November 2023
To start, i have been traveling and using ESA for 12 yrs,Front desk is ok, Juan is GREAT! But Gen MGR is rude, to say the least!¡! Half of things in room don't work. Room not cleaned for over 3.5 wks even with requests! Even the paid internet sucks! Small TV. Horrid animals with entire stay.