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June 2023 by Sebastian Rollo (srollo1020)
You should have called back in the immediate 24 hour window you told me you would. Your service technician and customer representatives double charging me is absurd and I will be contacting my bank to dispute the charge. In addition, the second another service provider becomes available I am switching. Your service i get is not what I pay for, and you have the audacity to charge me when your technicians refused to install the router where it should’ve been to begin with. Optimum is a bunch of scam artists. Always have been and always will be.
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June 2023 by Maxi Zelaya
Very bad service. Very bad all ... ?
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April 2023 by Rich Hoffman
The technician was awesome, but still stuck with only one way to get cable and internet, way to expensive
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March 2023 by Adam Grand
OPTIMUM-Choose another CompanyPlease look at other options before you choose OPTIMUM. If I could leave 0 stars I would. Customer service is non-existent. I am a customer for 25 years and am finally going to switch to another company. I just had my 4th service call and have spent countless hours on the phone and still have no resolution. Today the service call was comical, the tech told me he has to do something, necessary or not, in order for him to complete the service call. I am now left with a signal that is worse than before. Explore other options before settling on Optimum
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February 2023 by Bobby VanPeenen
Awful ripoff company stay away they are thieves!
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February 2023 by Dennis Baker
Excellent service!! Thank you Tracey!!
