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June 2024 by Jordan Greene
My part was on backorder. I needed a loaner car, had the car for a week. Everything went great, my car was still under warranty and no charges to me.
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June 2024 by Jo La Loggia
Bob, my service manager was wonderful! He kept me updated on the status of my car for the duration it was there. He quickly answered any questions I had and returned all my phone calls quickly. The service team was able to pinpoint the issue and get my car back out on the road.
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June 2024 by Maureen R
I must say my most recent encounters have been very pleasant and satisfactory compared to what I’ve experienced a year ago. I hope this trend continues for all customers.
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June 2024 by James Vick
Anthony from service is always patient and polite. I request him everytime I visit.
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June 2024 by Haroon Arshad
Amazing customer service. My Range Rover was ready for pick up within 24 hours. This is the best service center , thank you Bob for continuously providing great customer service
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June 2024 by Eli Spigler
As always, Great Service from Anthony and the whole team! Very knowledgeable, easy to work with, Great communications and always trying to give the best advice and service!
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June 2024 by Fernando Guzman
The service team at LR Parsippany are the best service team, hands down. They were able to schedule an emergency appointment for next day to swap out my tire that was under warranty. There was $0 out of pocket expenses and the service was exceptional! The complimentary car wash is a welcome surprise. You have a customer for life!
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June 2024 by Linda Chen
Great service
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June 2024 by John Bianchi
Paul Miller Land Rover has always provided me excellent service throughout the last 7 to 8 years. My service advisor Anthony has always been extremely attentive to addressing any issues and contacting me promptly regarding any issues.
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June 2024 by Harry Jacquin
Paul Miller Land Rover service department was great to work with. They performed my Velar's annual service and had the car clean and ready to roll before lunch. Great experience.
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May 2024 by Joan Arata
The service here i am always wonderful. My bigger issue is with the car, but, having a great, understanding Service Advisor in Mike Barbone, makes the experience much easier!
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May 2024 by Kurt Andrews
EXPENSIVE!!!! Brought in RR for scheduled maintenance. Brought in a 20% discount coupon they sent in mail, denied knowing about it (the advisor said they never heard of it), took some time to verify. When they finished with the car they didn’t apply it (seemed like on purpose), so had to ask again. Again another full run around and double checking that their own coupon even existed. Finally got it resolved and took more time to adjust the bill. Seemed odd that their own advertisement/coupon was questioned as the “never heard of it”. Everyone seemed a bit abrupt and unfriendly… like they didn’t need my business or i was bothering them (especially at getting loaner car, checkout, paying). At the checkout area - talking smack about other employees was interesting to hear. Finding another place to have my RR serviced from now on.
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May 2024 by Michaael Rieber
Using the latest technologies, I was kept in the loop from the time the car came in to when it left. The paperwork sent and payment was easily made so when we got there the car was ready. My advisor Nick was terrific and I felt like I was his only client. So easy and the job done was fantastic. Thanks guys.
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May 2024 by Kelly Kapacs
Prompt and courteous. Happy to answer any questions. Wonderful!
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May 2024 by simon schwartz
Great service and quality of work.
