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April 2024 by Katie Bellini
I recently had an awful experience at AFC Urgent care with Melissa Amsellem, PA. I waited over an hour to see someone and when Melissa walked into the room she was accusatory, dismissive, and generally unhelpful. As someone with medical trauma, getting a practitioner who treats you poorly is a huge fear. I left, saw another doctor at a different practice who helped me immediately, listened to my symptoms and gave her a medically appropriate treatment plan that didn't include "just go to the ER" like Melissa demanded without listening to my needs. Spoiler: I didn't need to go to the ER (and I knew that at the time). It's hard to shake the experience I had at AFC Urgent Care and I typically don't leave negative reviews but I would hate for someone else to feel the way I felt leaving that office.
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April 2024 by Elyse Zitomer
Please get rid of dr. Carlos Ceasar . He was incredibly rude . I read his reviews and oh boy this guy is horrible. It’s obvious he dislikes his job , especially women .
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March 2024 by Dan
The staff and care was terrific!
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December 2023 by Bellezza Salon
We use AFC Urgent care for the whole family. I like that they honor appointments and everyone is so nice. Susan, at the reception desk, went above and beyond to help me when I came in with my sick child.
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November 2023 by J Hofmann
Every staff member I encountered were very friendly, professional, helpful, and put me at ease. Very pleased with my first time experience there! THANK YOU to ALL staff!! Will definitely go again if necessity dictates.
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November 2023 by Jennifer Pak
If there was a zero star, I would give this to Dr. Lugo Blanco or a Blanco P Baker. The short female doctor with eye glass, blonde hair.It was before Thanksgiving Day, I went there for a follow up visit and I had asked her to fill up some forms for the Army due to my injury last month.I can’t believe my eyes and ears. She was there arguing with me. As a doctor she should have been helpful and willing to help. How did she even become a doctor?!? And it’s the holidays, she should have been kind. And she even said with a very nasty tone, I don’t remember seeing last month, I see so many patients. Wow!!! And my first encounter with her was super nice and now she has turned into a terrible person.
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November 2023 by Nicole Chiarello
I have been coming here for years. Sometimes, there is a wait. It's an urgent care center, it's expected. Today, I sit here, already over a 2 hour wait. No, it's not crowded. Noone has checked in. Noone has acknowledged me. They put u in a room with the door closed. I open the door. Still nothing.Not only am I a patient (who is here bc of an illness) but I am also a customer. This is very bad business AFP. Poor patient care. What a disappointment. I just walked out. What a waste of time.
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November 2023 by Jennifer Feola
Thank you ? I went in for an infection, my hand the service was pdoctor was well-educated and prescribed antibiotics and ran some tests and labs very satisfied with my experience, and will use them again if needed. Definitely recommend this location.
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November 2023 by JK
Dr. Lugo Baker is professional, friendly and compassionate. You are thankful to be in her care. And the staff most helpful
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October 2023 by Nana D
Received a call from the billing department 3 years later stating I owed $120 from visiting this location. They provided little to no information regarding my account. When I called back after calling my insurance - who said they never received claim - the woman who answered was extremely snarky and rude to me. I asked for my account number and she responded with, "Well, I don't see why they would need that information, but anyway." HUH?! They need it because it was never forwarded to them and now they have to resend an entire new billing form through *their* billing department!3 years ago. I don't even live in the state anymore. Ridiculous.
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September 2023 by Benjamin Ran
Website said wait time was 0-15min. It's been over an hour so far and just got into a room.Update: After an 1.5hours, they just said the X-Ray tech wasn't in today! Why didn't they say that from the start?!?! We told them we were there. Don't ever go here.
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August 2023 by Denis Sweeny
My son was in pain. AFC was very accommodating with a quick appointment that afternoon. “Come early if you can.”Check in and examination were handled quickly and efficiently. Emma, the nurse practitioner, explained the diagnosis and plan for treatment clearly and we were on our way in what seemed like no time. Maybe 45 minutes start to finish.We have used this urgent care before and will keep coming back.
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July 2023 by Cynthia
Everyone is very nice, as soon as I arrive they took care of me, the receptionist, the nurses and the doctors are very friendly and knowledgeable.I will definitely recommend this facility to all my friends and family.Thank you AFC team. Keep up the good work.
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July 2023 by Lauren Regalbuto
Great staff and services. My experience was excellent and I would like to thank them again for their speedy accommodating services. Highly recommend using them whenever in need of urgent care services.
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June 2023 by Pedro A.
I would avoid this place as much as possible. We were very unhappy with the experience, and when asked what they could have done better, there are too many things, but here are some highlights:They could have done some medical checking before making conclusions, could have been more professional instead of panicking when we said my mother had tested positive for COVID (it is not 2020 anymore), and also, being that there was a patient over 70 years old and feeling very bad and with difficulty to move or stand, they could have let us wait for our pick up car (about 10 minutes) instead of throwing us out where we didn't have a place to sit while waiting for the car.
