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“Great customer service. My son had an issue with the size of the bike he just purchased and they exchanged it for him with zero hassle. Thanks and he loves his new bike!”
“Great experience with Joe and Don! Great what they do when upgrading to a bigger bike for kids! The donation aspect is amazing! They have a customer for life for that alone. Plus they build a great product!”
“My rear brake was rubbing so I brought the bike to get it looked at. Turns out the brake had cracked. Thankfully, they had a replacement part already in stock, and repaired my bike the same day so I could make it to my group ride. Amazing service.”
“Called from Wisconsin about an Arkel handlebar bag they had on their website. Person I spoke with hunted it down in storage and said it was a little dusty from sitting but otherwise in excellent condition. He unilaterally dropped the price significantly and agreed to ship it to me. Exactly as described, super nice guy, great deal. Thanks. Hitting the road in April - it will be much appreciated on tour.”
“This review is for my wonderful SE Draft. SE is one of Advanced Sports' brands. My SE Draft is a great bike and I love it! I have the blue/red version in the almost-a-kid's-bike size. I named her Sadie. The draft is a single speed and while it's taken some time to get used to, now I wouldn't want to be without it. I feel so cute and stylish on this bike (okay and safe too); now I just need a matching helmet. Seriously: this a great bike for getting around town, running errands, etc. My only complaint is the grips that make my hands sweat but that's an easy fix (on the bike, not my hands).”
“Stopped in to check out some Marin gravel bike options. The owner was great, directed me to some local trails and we talked bikes for a good 15 minutes! Support your local bike shop!”
“Great shop, great shop owner, and great employees. Knowledgeable, friendly, and very fair.Support this local bike shop. They are 10 Stars out of 5!!!Thanks for keeping me rolling ( :”
“Love this place. The owner is super friendly, his dog is awesome and they have a great selection of bikes and accessories. Definitely will go back whenever I need bike stuff!”
10AM - 1PM 1:30 - 5PM
1315 N Howard St, Philadelphia
Bicycle Shops
“I purchased my cargo bike from here a few years ago and the service was amazing then. My most recent experience with Firth and Wilson left me wanting to leave a review. This week I took my cargo bike in here to get the rear tire fixed. Not only was the price very reasonable the service was amazing. They fixed my tire, tightened my loose headlight and fixed my frayed brake wire. My bike came out feeling brand new and I only took it in to have a tire fixed. I will only use this place to purchase and repair my bikes from this point on knowing they are in excellent hands.”
“Had my son’s bike serviced here, the back wheel was replaced for about $60 and it cost less than to replace the bike. Dropped it off at the beginning of the week, they said it would be done probably by Friday and it was done on Friday. Great service, nice staff.”
“Been going to Bustleton for years now. I’ve purchased 2 bikes and have had several repairs and maintenance done. Every experience has been a positive one and I have nothing but gratitude and thanks to give. They have helped me quite a bit along my journey to becoming a serious cyclist and I’m truly grateful. My latest purchase is a sweet Marlin 7 with a few customizations and I am more than pleased with not just the purchase, but the whole process. The owner, Mike, has really helped me with getting the right bike for my needs, and as a result, this new purchase has significantly improved my performance on the trails. If you’re looking for a down to earth bike shop who has your back, I highly recommend you check out these guys. 10/10”
“Came in after my back wheel got stolen and not really knowing anything about bikes, super stressed and just wanting to have a painless process. They hooked me up so well, came in and he was like “I got you” and just started going to work. Dude’s got a good sense of old school humor which was really refreshing and just made me feel at ease. Definitely will be coming back”
“I just got my bike fixed from them, I dropped my e-bike off about a month ago and just got it back today, it took a little while because it was tons wrong with my e-bike. By the way I brought this bike to about three other shops before bells (I didn't know bells worked on e-bikes at the time) and all three shops turned me away because I didn't buy my bike from them, because it wasn't a Chinese knockoff e-bikes. Speaking of the same person owns all three of the local e-bike shops, so they charge anything they want and customers are basically stuck (10th and south, broad and Wharton, and right off of Washington and passyunk). If one of those stores gives you a price they will all collaborate to give you the same price bells is the only store that can actually compete with them. Anyway the work they did on my bike was Major I gave it to them with no pedals, my back tire had almost no spokes and the rim was bent. They had to order all the parts and build everything on the bike,, they give me a very reasonable price and the work they did was perfect. Oh by the way if you don't already have an e-bike and you don't have thousands to spend on a new one they have used ebikes for sale, if I didn't have my e-bike I would have gotten it from them because the ebikes they have in their store are amazing. I'm telling you you won't even know which one to buy because they have so many really nice ones and I don't know a single other store that does that. Sorry for the TLDR would definitely recommend them. Will update on future visits.”
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“Yoo I literally walked from Pa to Jersey just to go to bills store ...u wanna know why because he turned my bike from trash to treasure less than a day for a very un beatable price ? shout out to all the workers God bless”