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March 2024 by Kathy C.
Had the unfortunate experience of being towed here. Items were removed from my car and no one wants to accept responsibility. The auto body shop had a picture from when they received the car from the tow yard and my items were not there. I would avoid this place if you have any other options.
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January 2024 by Teresa J.
This vendor was selected by my mom's insurance company to tow her vehicle to a designated repair shop less than a mile away from the pick up location. On the way to the shop, the tow truck broke down and the driver decided, without consulting my mother, to drop her car off at a different repair shop. My mom found out about this situation when she received a call from the repair shop, no one from Bennett's Auto Recovery notified her about the screw up. My mom incurred an additional tow charge to have her vehicle towed to the correct location AND because it was a long holiday weekend, her vehicle had to stay at the wrong repair shop for 4 days until her designated repair shop opened again for business. Poor judgement and customer service from Bennett's Auto Recovery warrants a 0 out of 5 review. Would not recommend their services.
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December 2023 by Gabby
We ended up with 2 flat tires at wawa. I panic sooo.... I did a Google search and called Bennett's. From start to finish, our entire interaction was effortless and pleasant. Both gentlemen we dealt with were great! Thanks so much!
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November 2023 by R G
~OTHERS ATTEMPTED TO CRIMINALLY GET $300 FOR A 1.1 MILE TOW!!!~NOT THIS COMPANY - This tow company manage to tow my granddaughter's electric car when NO OTHER TOW TRUCK DRIVER KNEW HOW to complete the task. The BENNETT'S DRIVER KNEW HOW an DID. It was a cold rainy night 9:30 ish pm (added for effect, but it's true it was)...my granddaughter's fully electric car was out of juice coming off of the NJ parkway. That meant she wouldn't be able to put the gear in neutral for towing. But called my insurance company for towing..he arrived but after calling his headquarters to find out HOW to tow he left us saying he needed but didn't have a "wheel lift and dolly"..so. He left instructing me to call around but tell them they will need the "wheel lift and dolly". I called around and FINALLY got Bennett. He was unphased- I reminded him the wheels were locked by. He said those other guys lack of experience is why we were still there. He put the front wheels on casters(?)..like skates and loaded it up. THEN he managed to unload the car PERFECTLY into a tight spot . Now his fee was $200 and I think that was a bit of a mark-up as well but was worth it for what he did.. saved us from the cold...and my granddaughters car from being damaged. Add to that the THREE other company's attempted price gouging wanting $300 (normally $65-75 and wanted a drop fee?!!) to go 1.1 miles to the nearest charging station. BOYCE towing, BROTHERS Towing wanted $300. DEFALCO was more reasonable wanted $165 +$20 to "drop the car- so, a fee to give us our car back?!! INSANE!! I plan to report them to the authorities. NJ laws are specific enough about this-BOYCE, BROTHERS and DEFALCOS's are NO GOOD for towing that is not straight forward!** BENNETT'S AUTO RECOVERY WILL BE SAVED IN MY CONTACTS!
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September 2023 by Lynn Bruno
Dave the tow truck driver is great! I put in the request for the tow and he was here within 15 minutes. Very efficient & friendly!! I’ll definitely use this company again if needed & refer them to my friends, family & co workers!
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September 2023 by Charles Peters
We met a couple women with two children who had their car towed, After a day at the beach. We called the business and the employees were good enough to hang around until we could give them a lift to pick up their car. They came to Belmar from Philadelphia, thanks to the men for sticking around after closing.
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July 2023 by Brian Hegarty
Great service! Called and they were there in 15 minutes .Friendly driver and very careful with my car.
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May 2023 by AL BETESH
Thanks for understanding the circumstances and helping where you could. Never thought I’d be leaving a five star review for the company that towed our car but they were really good about it. Shout out to Gary
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May 2023 by Alfred Jones
Professional, ON TIME and always on point. Bennett's will always be my first choice to pick up or drop off a vehicle.
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April 2023 by Valdery Valencia
I was in a bad car accident and am grateful to have survived. The staff who recovered my car from the scene and the staff who helped me recover my items were very thoughtful and helpful. They were very communicative in assisting me through the whole process and went out of the way for me the times I felt overwhelmed. Thank you Gary and the team!
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February 2023 by Cindy N.
We needed emergency towing for my husband's truck. Service was prompt, professional and pleasant. Bennett's made us feel secure and much needed stability under the circumstance. We would always recommend Bennett's if you want the best towing company in our area !!!
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February 2023 by Chris E
Standup business. Too many shady unlisted tow truck drivers around only trust top names on googleThere are tow trucks who don't exist on the internet because they know their business is shady. Bennett's will fight for his reputation
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February 2023 by got bokeh?
Business owner who cares about his reputation and customers. highly recommended if you need a tow
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November 2022 by Lisa Emmons
My battery died while at at PetSmart in ocean. The driver was there within 20 mins. He was one of the most kindest, knowledgeable, professional service person I have ever met. Simply the best! Lisa E.Service: Battery service
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October 2022 by Eddie
Ron did a phenomenal job. Very friendly, knowledgeable tow truck driver. Two other companies came before him and said that they couldn’t tow my BMW. He managed to do it, flawlessly without any damage to my car. Ron, nice job!
