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July 2024 by Jasmine Motley
I only use this bank to cash a reimbursement check from my children's school twice a year! Every time I go I have a memorable experience and not in a positive way. The woman that work in the bank is alway rude to me. I started going through the drive thru, today they would not cash the check even though the funds were available. When I asked why " I was given a nasty response". It's strange because they seem to be very pleasant with ppl that do not look like me!! I reached out to my school district and they confirmed the funds were available and had to call the branch personally to allow me to cash my check. THIS IS NOT PROTOCOL. If you look like me and even if you don't I would not bank with them at all.
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July 2022 by Ang Bailey
Margarita is unprofessional rude, And has 0 patience. I asked multiple times for things to be explained so that I could understand. she was short tempered and angry.. And with my learning disability, ADHD and other mental disorders. I had a terrible time understanding her long winded answers. I askd her to slow down and I just simply asked repeatedly to explain for better clarification. She Actually yelled "OH MY GOD!" The more i made it clear i didn't understand more angry she got. This got so out of control that she's yelling at me and I'm yelling back all because I couldn't understand the over draft charges. I then asked what your address is her response to me was "I thought you knew where we were" you don't who you're calling?" So this is the patience we have for people who need help. And Who genuinely Do not understand and need to be explained.And then didn't want to give me her supervisor's name this is a terrible bank and I do not suggest that you go there needless to say we will be taking our bank we will be taking our banking elsewhere.
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May 2021 by Adeniyi Fagade
Cosy atmosphere!!
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September 2017 by Willy Ethier
GREAT PEOPLE TO WORK WITH. ALL THE BENIFITS OF TODAY'S TECH AND STILL GET TREATED LIKE "THE GOOD OLD DAYS". YOU ARE TREATED LIKE A VALUED CUSTOMER, NOT LIKE AN IMPOSITION, AS IN MOST OTHER BANKS
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November 2015 by Randeep Kaur
Good experience always nice
