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“Nick is extermely knowledgeable, very patient and over all Fantastic Heworked with my wife, daughter and my self and handled all of our individual needs to each of our satisfaction .Nick is an excellent employee DON'T LOOSE HIM”
“Btw my husband & l we've been in for 3 different needs the past month or so...new internet, cable needed & upgraded phone. Had a diff staff member each time & all were helpful, friendly & quick to resolve! Can't say l've ever been to another telecommunications store with the same great customer service!”
“Long over due review, was in the beginning of May inquiring information over a trade in and mobile expert Ivon was such a sweet and patient person who helped my mom and I inquiry information. It’s a bonus that she speaks Spanish as well which was very helpful. Definitely recommend Ivon. Best customer service received. Will be coming back :)”
“Sale Associate Damien was very professional and Excellent Customer Service today. I had purchased a Samsung Galaxys24 when I transferred from a different cell carrier. I definitely recommend Damien at T-Mobile.”
“I came into the EHT store both yesterday and today for IPhone software update problems. Lisa, Shelton, and Brianna were extremely helpful and kind. They worked very hard to get this problem fixed. It is nice coming into a store where it is obvious that customer service is prioritized. I definitely will be coming back to this location for all of my Verizon needs!”
“I couldn’t be more pleased as a customer today. Juan went above and beyond helping me upgrade my mother in laws new phone. He explained things with patience and clarity. He even took the time to apply the screen protector for me. I don’t usually write reviews for people but I was so happy with the service that I felt compelled to let others know that Juan at this store is the one you want to go see. Thank you!”
“Educated and good-natured people assisted me, answered all my questions regarding their products, and informed me in detail. The prices are good and attractive, the store has good space for the number of people that attend at any given time, it is clean, there are seats to wait your turn, the wait is not long.”
“I was with a different carrier that didn’t offer services at my new address. I wasn’t happy with my choice of providers but Verizon advertised a lot of changes over the years and perks.
I went to a Verizon store and was ignored until I began to walk out. I remembered there was a Verizon store right by my house. I stopped in and there were two representatives there, Nick and Ahmed. Both were very knowledgeable and explained the plans and perks. Nick helped two other customers while helping Ahmed and I. FYI, Nick should be a training instructor or supervisor. Very good people person with the knowledge to supply outstanding customer service. I lucked out that day. Ahmed was also helping me. I’m in my “golden years”, so I wasn’t born with a computer so I need instructions on some of the easier tasks. Ahmed explained a lot of features I didn’t understand but do now thanks to him. Siri was mad and not talking to me lol. Ahmed showed me my mistake in settings so Siri and I are a happy couple again. I went back to the store the next day and Brandy was the cherry on the team. Smiling all the time with a great laugh. She spent extra time with me showing me short cuts and helping me enroll in the apps in my plan. Ahmed wasn’t there for my second visit. I felt just like I was at home. I was treated like I was important and they didn’t want me to leave before all my issues were resolved. This store in Galloway is a perfect match for me. You could put these employees in a commercial. They sold me on Verizon.
THUMBS UP TO NICK, AHMED and BRANDY.”
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“On vacation, Blake was excellent in assisting with a lost phone issue. Helped us with all the security concerns we had. Helped with purchase of new phone and cellular plan. Very knowledgeable and friendly, encouraged us to call when we get back home (upstate NY) if we have any issues”