-
December 2023 by George Verras
Horrible Customer Service! I’m not a customer of Santander Bank but have been using them the past year to deposit my rent check. I was considering switching from Chase to Satender until today. I arrived at this location to deposit my check and the gentleman at the drive thru was unprofessional and rude. He informed me that I can’t deposit in someone else’s account anymore and I tried to explain to him that I was never informed of this and I come to this branch every month. He proceeded to talk over me and then he walked away. That is not a way to bring in new customers or entice someone to do business with Santander Bank. Customer service should be the main priority but I guess that is not the case here .
-
July 2023 by Kevin N
Ana Cristina Madail gave me a really hard time cashing a direct check from my employer ... Santander check .. ID Verified From ADP... then began speaking a different language with her Co-worker .. very unpleasant very unprofessional and also mentioned if I didn't like it I can go to a different branch.
-
April 2023 by Rusbel Hernandez
Terribly bank, poor customer service, lack of management, no recommended go somewhere else. They keep you waiting for more than an hour or more and they do not even care.
-
June 2022 by Adriana Hz
the worse employee and the worsr branch don't waist your time here the made me wait for 40 min ans the manager just walk around she is not helpful at all get pay for nothing
-
January 2022 by Ayana S. Andrews
Very nasty experience came in for something very simple & they made me wait for people that came in AFTER me & treated me like a scammer by the time they had to service me.Sad cause I live close by & drive out the way to go to another Santander.
-
December 2021 by Jason David
Came to this bank for the first time to open up an account as soon as I walked into the bank I was greeted very friendly very helpful great staff highly recommend
-
August 2021 by Scott Vogel
Love the staff and bank manager Maria.. Ashe is awesome and always goes out of her way for me…
-
March 2020 by Hugo Umanzor
The ATM machine work so slow and the screen not responding when you touch it.
-
March 2020 by Vitaly Ivanov
Nice branch
-
March 2019 by Debbie Yaniga
I am here to close a CD two people working 4 in front of me and one of the two working disappeared and other on phone been here 15 minutes already what an inconsiderate business
-
March 2019 by dean Mohamed
Great branch, friendly people. Wait time is not an issue if they are friendly.
-
November 2018 by S M
I've never waited this long in a bank in my entire life
-
December 2017 by Leslie Molestina
Their website is the worst!! For Businesses you can forget about trying to log in and retrieve a bank statement or do any banking online. They charge ridiculous fees just to have the account. We will be taking our money out of there very soon. Absolutely the worst banking experience ever!
-
December 2017 by GetHighGetFly
No reps here... & I've been sitting here for a hour trying to open a new account... Only 2 people here remind you ....
