Cell Phone Stores in Kearny, NJ

8 locations found near Kearny
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“I was here for something that might seem simple to most people (switching from sprint to t mobile) but that I had a ton of anxiety about because of experience with bad customer service I've had in the past. It didn't help that my whole family is in another state so we had to do this at different T mobile stores and all lose connection at the same time, with no means of communicating. I actually came here a couple of days ago because the other T mobile in Kearny told me their 'sprint machine' wasn't working so I checked this one, and the employee here named Mercy was incredibly helpful. So much more helpful than the other employees and customer service reps I had asked before both over the phone and at the other store. Today I was here for a while because I was waiting for my family to switch over on their side. Two separate employees came up to me and asked if I needed help, even though they were kind of busy with other people in the store. I was shocked when I finally approached the counter when I lost connection, and the switch was made so easily! All they had to do was look me up and switch the SIM cards. The level of service I experienced today was incredible and friendly. Mercy and the African-American gentleman who actually helped me today really helped me get over my anxiety. If I ever need anything again from T Mobile I'll come to this store if I can.”

4.2 Good45 Reviews

“(Translated by Google) Excellent attention from Lucas. Very friendly. He answered all my questions.(Original)Excelente atención de Lucas. Muy amable. Respondió todas mis dudas.”

4.3 Superb6 Reviews

“At this store, I had a great time. The best part was talking to Scott and Chris, who are more than just coworkers and act like families. The staff was friendly and helpful. They welcomed me and provided me with all the information I required.”

4.1 Good22 Reviews

“Thank you so much for the dedication and service you offered. As a young upstart company I had concerns and questions but Daniel took very good care of me and set my team up with the equipment we needed without trying to up-sell or give us unnecessary services or add-ons. I highly recommend. Again Thank you”

3.8 Good21 Reviews

“We dealt with Emanuel to open a new business account. We could not have been more pleased with him and all his efforts. Not only was he very knowledgeable but he was so pleasant to talk to. Thank you again Emanuel!”

3.9 Good95 Reviews

“Excellent customer service. Joaquin was able to fix my iphone XR that had a cracked screen. My phone was cracked with a weight at the gym, I thought it was completely destroyed and I would have to buy another phone. He was able to quickly bring my phone back to life and I received my phone the next day. I went everywhere and he had the cheapest price of $100 to fix my screen. Will keep coming back to this store.”

3.5 Good23 Reviews

“A great work team in customer service...especially the leadership they have in their manager...I went on Friday, March 15...I congratulate them...very kind and knowledgeable...”

3.4 Good32 Reviews

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