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September 2024 by mira sika
Very awful job. I took my car in for a wash this morning it and it looks like they don’t even touch the car. It was supposed to be a wash on the outside and a vacuum inside. They only washed outside and didn’t clean the inside. The carpet in the back wasn’t even touched. Mind you my car wasn’t that dirty. I only had mud streaks in the back cause of the kids which was the main reason I went for this wash. But these people didn’t even open the back seat to vacuum. They did a very poor job. I wasted my money for no reason . I only took my car for a wash cause I have a busy schedule . I know I can do a way better job that what they did. They also took my car place out of its holder and didn’t think to put it back. This is my last time going here. Very displeased. Won’t recommend you going here if you want a good service . I tried calling them but no one picks up
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August 2024 by John Smith Jr
From out of town - did the express detail. Worth the $$$
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August 2024 by Lisa Kapsokefalos
My car was completely covered with tree sap, and I was so afraid it destroyed the paint. The team at New Casino completely removed all the spots and made the car amazing again without causing any additional damage from rubbing. I was totally wowed and amazed. I am so relieved and really very impressed. Great teamwork!
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August 2024 by Franky Chernyakhovsky
Took their time with my car? I’ll be back again
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August 2024 by Mahima Sharma
Disappointed the last two visits. This is my trunk - after I cleaned it up a bit once I came home and noticed they had not even touched it. This is the second time.
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August 2024 by angus ejiofor
Paid to have a good car washed. Was not satisfied. The wheels and rims were not cleaned, nor was the inside doors cleaned.
Had to ask them to clean it.
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August 2024 by Harikrishnan Ramadass
Doesn't matter which plan you choose, they always do the bare minimum. They make the person taking the top tier plan look dumb in front of a person taking the lower tier. Do yourself a favour and choose either the basic minimum plan or the Express Detail to get your car cleaned. Everything in between is a sham. Been here a couple of times. I choose the Ultimate Oscar only to find that they did as much interior clean-up as they'd do for Gold. Next time I'm asked for an upgrade by the receptionist, going to show her this review. No longer great as they used to be. Just takes someone nearby to open up a new car wash shop with better service for even higher pricing and these guys would start loosing business.
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July 2024 by Bryannah Hill
I spent $40 plus tax for a terrible car wash that I could’ve done myself. My mats weren’t cleaned and my car was hardly vacuumed. My dash looked like it wasn’t even wiped down. This car wash ended up being a waste of time and money. I won’t be going back.
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July 2024 by Alex Robles
All of staff there is hardworking and professional. I really appreciate their efforts and level of expertise with my vehicle.
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July 2024 by Logan Graci
Been here over 15 times with my truck whey the same wheels and tires that have always been on it and today they tell me we won’t do trucks with your size wheels any longer after I already had my wheels in the tracks and it cleared with some space absolutely unbelievable
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July 2024 by Raza Ahmed
The first time I went I got the gold service and it was fine. This time I went and the vacuum was terrible the dashboard was not wiped as listed within the service description. Perhaps pay your employees more? Because at the moment they don’t seem like they want to do their job.
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June 2024 by Nick C
Good place to go. They just need to work on getting below the doors on the outside of the vehicle better it’s never done all the times I go. Also the door sills on the inside And also behind the wheels on the outside, it’s still dirty every time I leave! And I always get Jackpot!!
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June 2024 by Fsu18 noles
It may be time to consider new management as the current situation seems chaotic. It might not be the best decision to charge premium prices for poor services.
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May 2024 by Ahmed Shaaban
They didn’t do the services that they advertised for the car wash packages. Not worth it.
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May 2024 by Matt b
Best hand wash in nj! Period!!