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October 2022 by Bhumi Dave
They never respond and rarely pick up call. No one is ever available over weekend and unless Dish network sends their technician the Signal losss never gets fixed.
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July 2021 by chantay matos
They are wonderful and so helpful
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January 2021 by Mariya Lomberg
I had an excellent experience with Alex TV. Upon arrival for my consultation, I was greeted by Gina, a friendly member of Alex TV who made me feel really welcome. Alex was very professional and did an excellent job, very informative as well as a very nice and pleasant person. Alex did a great job helping us with getting all our TVs and security system set up and installed in our house. Alex was punctual, polite, and professional. He was professional and flexible when we added a few more devices to the system. He talked through options with us in terms of placement and assessed those options well. We would certainly hire him and his company again. Outstanding job and customer service!! We will certainly take every opportunity to continue to recommend your company to our friends and families. You have built an organization of excellent people.
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January 2021 by gina listash
Came within a day , Highly Recommend , Great service, I am very pleased with out come on the service . Off Air Antenna is Amazing!!!
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January 2021 by Jose Waga
I was incorrectly double charged each month for a year and still being charged since I moved out over a year ago. I called to dispute the charges several times but Gina the billing rep promised to look into the situation but never received a call back. Over charged about $200 and so I have filed a dispute with my Discover card instead. Hopefully this will clear the charges.in addition to the billing issues the service worked only 50 percent of the time. Alex TV is horrible in all respects. Stay away!!
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March 2020 by JR mcginness
Excellent! Amazing customer service.
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December 2019 by Xavier Wycliffe
Best service I’ve seen in years highly recommend
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December 2019 by Eric Viteo
I don’t know what the old reviews are saying but they’re pretty good and got what I needed done fast and clean
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December 2019 by Charles Neegerling
Very friendly and does great work
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December 2019 by Jacob Theisz
Quick installation nice employees
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December 2019 by John Whitey
They’re great
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December 2019 by John Sycamore
Best service
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September 2019 by Gibrill Betts
Their service is absolutely terrible! I wish that I can give a "negative star" rating. They are the worst!
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April 2019 by Mark H
Alex TV did a two TV, Direct TV install at our companies suite in a commercial building. They were responsive in all of their requests starting from the request for a quote, through the site survey and installation. Our company has some stringent requirements for insurance and order contracts, and Alex TV worked with us through that process, and several schedule changes due to problems on our end. I was very satisfied with this transaction.
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April 2019 by Teresa K
Never had an issue with the tv going out when we were able to use individual dishes here. We were forced to switch to Alex TV and I hardly ever get to watch TV anymore! Their dish goes out all day, every day! They NEVER answer the phone when you call for service either. Worthless company!!
