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“I dropped off my wedding and engagement rings for repair, and they turned out beautifully. Michael consulted with me to determine what was wrong and the best way to fix it. Gave me advice on resizing, etc. They turned out beautiful and sparkling! Thank you!”
“This is a double review because I do not see a separate spot for the Patek arm of London Jewelers, which is physically next door to the Rolex store.1) Beginning with the Rolex shop, the staff has been nothing but great during my visits. I moved into the area a few years ago and was curious about the Rolex brand after inheriting a very special timepiece from a family member. A lot of reviews here use the word "patient," but I think a more accurate term would be "excited" -- they truly enjoy showing the product and explaining the history (and use) of the different models/complications.Alberto Insua, in particular, is the man. Beyond his knowledge of the brand, he is a true professional in the space. (I am not just saying this -- his communication and efforts are top-tier, which you don't see much in other ADs.) He was able to deliver a lovely timepiece to mark a very special occasion. I also found out from a good friend that he, too, received an awesome piece from Alberto. Enough said -- he is your guy!Don't let the red rope in front discourage you. It is a very relaxed and welcoming atmosphere.2) Make sure you visit the Patek store next door, also owned by London Jewelers, and ask for Jesse Barbera. I met Jesse during my first visit to Rolex a few years ago (the Patek was still under construction), and, like Alberto, he came through with an awesome piece marked a separate special occasion back then. The guy exudes passion over all things watches, whether a "trinity" piece or a Swatch. I can almost guarantee you will learn something new from him when you meet him.In short, you can't go wrong with any of the staff at these locations, but those two gentlemen get my vote. (Sorry for blowing up your spots, guys...)”
11AM - 7PM
115 NJ-23, Wayne
Watches
“Caroline and Samantha were fantastic from start to finish! My fiance and I purchased our wedding bands from them, and could not be happier with our experience. Thank you so much!”
“A great experience from beginning to end. I highly recommend them and I can’t say enough good things about Karen and her staff. Look them up if you’re in the tri-state.”
“George is the absolute best to work with. My fiancé worked with him to find the perfect diamond with the perfect setting for my engagement ring. After that, we used George for our wedding bands. I also met with George recently for my nieces birthday gift. He went out of his way through the holiday chaos, traveling to the city, to get my nieces bracelet engraved in time for her 1st birthday. The bracelet is perfect!!! I can’t say enough amazing things about Brilliant Diamonds, George and his team! We’ll use no other jeweler moving forward… trustworthy and just an all around great experience.”
“I have been going to Michael Anthony Jewelers for many many years. I won't go anywhere else. Michael is the best! Everyone there is very helpful, caring and knowledgeable!”
“I brought my pair of 27-year-old eye glasses that had recently broke to Lou and he did an AMAZING job of welding them back together again. Plus, dealing with him and his wonderful wife, Rita, was an amazing experience in and of itself. They were both so personable and genuine and down-to-earth. This is my first experience at a privately-owner jewelry store and I have to say that I will never again go back to buying from a corporately owned store. The customer service you get here made me a customer for life. (Plus, they had a gorgeous silver ring there which they made themselves and I got my boyfriend to buy it for me. ; ) They have a large selection of uniquely crafted pieces that they make themselves that you won't find in a corporately-owned store where every piece has thousands of replicas. )”
9:30AM - 6:30PM
436 Bloomfield Ave, Montclair
Watches
“Must Read: This is the only place anyone should be buying jewelry besides Tony's incredible service, honesty, and politeness he goes out of his way to make your experience great, and was more than happy to create the perfect ring my future wife said yes to this January. Know that we will be going right back for our wedding rings as well.”
10AM - 4:30PM
699 Wyckoff Ave, Wyckoff
Watches
“I just picked up my rolex from service at hartgers jewelers and i am super impressed,did not reconized my watch. Went in not working,dirty & scuffed up. Watch came back beautiful like new will defintely recommend, thank you guys at hartgers”
11AM - 7PM
1200 Morris Tpke # A233, Short Hills
Watches
“This is my "home boutique" and I've had nothing but good experiences. I've purchased multiple pieces & accessories here and have been treated like a king on each visit. A special shout out goes to David, who always takes time out to see me even when I'm just there to browse and see what's come in recently. After having visited double-digit Omega boutiques and countless other watch dealers, I can say pretty comfortably that Omega Short Hills is the cream of the crop.”
10AM - 5PM
32A Church St, Montclair
Watches
“I have shopped at Tina's since 1998. They have been an amazing part of my life in Montclair.
The staff are incredibly knowledgeable and passionate about their work. They consistently take the time to understand what I need/want and provide excellent recommendations based on my preferences and budget. Their expertise and attention to detail make the entire shopping experience enjoyable and stress-free.
What truly sets Tina's apart is their commitment to customer satisfaction. They go above and beyond to ensure I am happy with my purchases, offering numerous jewelry options and providing care tips to keep my items looking their best.
If you're looking for high-quality jewelry and exceptional service, I highly recommend Tina's. You will definitely find me there as a returning, satisfied customer!”
“My husband and I purchased many items there for 37 years
Wedding rings and so much more
We had a office right down Clifton avenue and these people are more than 100%
The best”
11AM - 5PM
1160 Hamburg Tpke, Wayne
Watches
“I just picked up a very special necklace and bracelet that needed repairs, and once again, I am beyond impressed with the exceptional service and craftsmanship. Shimon not only flawlessly repaired my pieces with such care, but also expertly cleaned and polished them to look much more beautiful than the way they were before he received them. His lovely wife Ruth is always professional and patient, and she took the time to encourage me to try on the pieces and make sure they were perfect. Discovering this gem of a shop a few years ago, I have sent many family and friends here without any hesitation. Thank you for your talents and my beautiful jewelry!”
11AM - 5PM
53 S Orange Ave, South Orange
Watches
“My engagement ring prongs needed repair, I was able to get help as a walk-in quickly and for a very good price! I had been quoted much higher for a complete replacement of prongs elsewhere. Here the manager didn't try to sell me on something I didn't need and did a simple repair instead, although did advise to get prong replacement in the future. I'll certainly be back for other repairs!”
“I can’t thank Jamie, Dara and Nicky enough for such amazing and perfect / five-star shopping experiences. They were so caring, kind, patient, thoughtful and made me feel exceptionally welcomed in their Short Hills, NJ store. I am also truly happy and enjoying all my new fine jewelry - thanks to their expert advice and suggestions. I can’t wait to visit their store again!!! With All My Special Regards and Gratitude ❤️”
“Mike is great, really easy going guy, pleasure to work with. After going to a bunch of big box Jewlers and feeling pressure to be “sold” and “closed” I decided to look elsewhere. I told him my budget, sent him a few photos and he delivered exactly what was agreed on. If I could give him 6 stars I would. Solid place, solid guy and solid service.”
“Natalie, manager, is professional, friendly and intelligent. Her customer service skills are exceptional!! She investigated the following problem successfully and I am a satisfied customer. Natalie is an asset to Swarovski and wonderful manager.Problem:I purchased crystal earrings 2 weeks ago the girl gift wrapped and provided a store bag. I waited my turn to pay maintaining 6’ away. Two weeks later, on my daughter’s 20th Birthday “no earrings” in the box. Absolutely disappointed and confused.”
“I have never visited a store with such great customer service! Gines and the other associates did an immaculate job with customer service. I don't usually write reviews, but my experience at Zales in Livingston is well deserving of it. Gines is extremely patient and helpful and due to his awesome customer service, it caused me to spend more than I anticipated! Lol... I will be coming back!”
11AM - 8PM
1480 NJ-23, Wayne
Watches
“I went to have a battery changed and Sammy was great! Not only did he change the battery I also purchased a nice Yankee watch and he gave me a great discount on total bill for being a first time customer. Highly recommended.”
“The Pandora at the Short Hill Mall was exceptional. “DJ” Sales Lead was extremely helpful. She was informative, attentive and knowledgeable about the jewelry. My wife and I selected two pieces to get engraved and DJ helped us with the whole process and even told us how she had learned to tweak the engraving process to throw in an extra line.My wife also grabbed an extra ring and DJ continued to make the experience personal and professional.Overall she made the experience personal and memorable. 10/10 I would definitely come back. The entire staff was friendly and welcoming, they were not pushy at all like most other jewelry stores.If you are in the area definitely stop in and ask for DJ.”
“Visited Cartier Short-hills for the first time today and thanks to Dan Oelke I am glad I did. What a gentleman he is who gives you a real luxury shopping experience. My husband and I visited the boutique to purchase a love bracelet and a love ring, the whole experience was seamless and super fun thanks to Dan. He made us feel at home and talked us through every detail of each piece he had me try on. We ended up purchasing exactly what we went in for and left happy all thanks to the kindest, sweetest and the most professional sales professional Dan Oelke who him self is luxury through and through.”
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“Working with Michelle from Jules was a pleasure. Starting with her selection, then the personal attention and her ability to understand what I was looking for, her attention to detail and her artistic creativity, I was completely satisfied from beginning to end. I totally recommend Jules.”