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September 2024 by dolphin supreme
$100 for oil change
$200 for brake fluid change
$20 for shop supplies
I bought two cars here and used their service for years because their prices used to be better. But I won't anymore. Their prices are almost 50% more than non dealers. Very disappointed in their service prices. People are still nice here though.
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September 2024 by Marsha Hoskins
First love my Honda Civic Sport. The service is always great and Robb Regan has a calm humbling demeanor watching him interact with others customers that were there before me confirmed how humble he is and I didn’t sit all morning waiting for car service ? Thanks Burns Honda and Robb Regan
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September 2024 by Arlene Lewis
Warm greeting from service manager, Robb Regan. Efficient service and short wait time!
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September 2024 by Jeff P
Been a customer of -Burns for more than 20 years. Excellent service department and advisors. Robb Reagan is an awesome advisor to to deal with. He is very thorough, explains everything in detail and makes you feel very comfortable. No question is too small for him to answer.
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August 2024 by Susan Beinart
Robb made sure my car is serviced efficiently and safely. He answered my questions in a way that let me know it was ok to ask questions. I felt respected not taken advantage of as a female customer.
Thank you!
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August 2024 by paul hoffman
Another great experience with Burns Honda on time and fair prices. Rob Regan is a great service advisor and very knowledgeable.
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August 2024 by Joanie Balderstone
Great customer service today with Robb Regan.
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August 2024 by John Birney
Just wanted to get some prices on a new Honda Ridgeline 2025
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June 2024 by Andrea GaNun
Corey Papini, the Service Director at Burns Honda, is a lifesaver! My car had a major issue, but Corey's professionalism put me at ease. He explained everything clearly, answered all my questions patiently, fixed my car up in a timely manner and genuinely cared about my experience.
Alex at drop off was also fantastic - super friendly and kept me updated throughout the whole process.
Highly recommend Corey, Alex, and the entire team at Burns Honda! I know I'm always in good hands.
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June 2024 by adela tabares
Thank you Robb for your team quickly fixing my tire situation, after an overnight flight.
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June 2024 by Joseph GaNun
I recently received outstanding service while working with Robb Regan. While there for a general maintenance I mentioned another issue and he went above and beyond to solve it! Robb's professionalism and expertise made a big difference and I truly appreciate his willingness to go the extra mile. Thanks, Robb
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June 2024 by shoeb amer
Not organized and efficient.
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May 2024 by Antony Liz
Excellent ?
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May 2024 by Nicole diFilipo
I have never experienced such terrible customer service or poor communication. A $400 diagnostic fee. The service rep interrupted while I was voicing my concerns, work was done before I gave a final approval, I was pressured to make quick and big financial decisions, and was asked to make financial decisions before the vehicle was finished being looked over. I tried speaking to a service manager twice, was sent to their voicemails and never received a callback. I requested that all work on my vehicle wait to be done until I spoke to a manager and still they went ahead with work and the expectation of me paying for that work. I bring my car to the dealer for servicing and pay the extra money to do so because of the exceptional customer service that that offers but I would never recommend this dealership for servicing! My family and I will not be returning here again and I’ll be sure to steer my friends and others away from this dealership from now on. Save your money and your aggravation and take your car elsewhere.
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April 2024 by Alejandro Sanchez Muñoz
I was buying spare parts for my car and although they didn't speak Spanish, they gave me very good treatment and tried at all times to solve my problem.
