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February 2024 by Rose S (RosetheScarletSister)
Very helpful and explained the whole process to me!! I got a new ipad :D
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December 2023 by Court
The man who helped my father and I on saturday was very patient and professional. He did a great job getting our phones set up. But I did find it abit strange there was only one employee especially during this time of year. Should have been two people at the very least? Still, everything went smoothly and I have no complains.
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November 2023 by Esteban Somarribas
Simply amazing customer service Sunny was very patient and a pleasure to deal with. Micky as well just great employees. Definitely recommend coming here.
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November 2023 by Ajay Viyulie
Honest, trustworthy people who are looking NOT for one time customer.I was in rush ro buy phone but was told to hold for couple of weeks so that they can help me with good deal.In todays world not many care for a customer. So, I am a repeat customer to them and strongly endorse them for your cell phone needs.They did not force selling me any accessories .Glad they guided me with the right cell phones.THankyou Ricky and Sunny for your help and honesty
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October 2023 by Jay McCue
One word AMAZING!!! He helped my wife and I get on the Verizon network and get all the specials and discounts possible. We came over from TMobile and it was a never ending nightmare over there. We already feel at home after one day on the Verizon Network. Thank you for all your help ???
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October 2023 by cole silverman
Had a great experience with sunny today. Made my upgrade easy and quick. Highly recommend this store
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October 2023 by Unique Bowens-Dabone
Friendly fast professional. Help me resolve the questions I had and services me quickly and efficiently. 10 out of ten customer service.
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October 2023 by Ron Berreman
This is the local Vz franchise for my neighborhood. I spoke with Sonny and Ricky who were very helpful in my dealing with the corporation (which is Verizon) on a more down -to-earth, personal level. I unfortunately switched to AT&T after some frustration with billing and service by Verizon at large, but (lessons learned) will be undoubtedly switching back to Vz in 23 months once my AT&T contract expires. I don't know about all areas, but in our neighborhood...AT&T cell service IS what Vz WAS over a decade ago. I wish I never switched.
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August 2023 by Theresa Barr
My husband and I were in the store last night and had the pleasure of working with Ricky. He was so helpful, friendly and understood exactly what we needed and how to make it happen. The process was quick and easy. This will definitely be our go to location from now on.
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July 2023 by Karan Singh
Amazing customer service! Super quick and always ready to help. Ricky is awesome ! Highly recommend !
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July 2023 by Atlas “Altas” Koi
Great service!!! Communicates well and friendly employees. Came here two time to get my phone upgraded and left Happy.
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July 2023 by Jonathan Triebwasser
I went to the Inman Grove Shopping Center Verizon , and there is absolutely no words to express, not only their understanding and kindness, but also their willingness to go the extra mile. I’m not a big fan of cell phones, but I’m certainly a big fan of them they make it bearable. There is no better.
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July 2023 by Sacha Patera
First time customer. Outstanding customer service by Ricky and Sunny. Ricky is very straightforward and matter of fact which helps to manage your expectations. Makes you feel like you are a very valuable customer. We'll definitely be back.
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June 2023 by Matt Klein
Great experience. Takes time to walk through options and ensures you’re all set before you leave. Ricky is the man and has my business for life.
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June 2023 by asher irfan
Yesterday I got service from this store. I was in real rush to shift my number back to Verizon. Sunny was helping me out for this. Release from previous service provider was taking so long that I decided to buy a new prepaid sim with a heavy heart then to give up my original old number and will start using new number. Sunny generated for me a new number that I agreed to buy. By the the time he was completing the process on his computer, he told me that we can’t buy the generated number because that system isn’t allowing him to buy the number and complete the process. He said system kind of crashed. I was honestly mad on the Verizon’s system. All this wasted my time, taken away my trust in Verizon’s system and service. All through this time however sunny was trying things patiently.
