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February 2024 by Gibs
We had Luis helping us, he is the best! He is our go to teller there as he is always helpful, personable, quick and a pleasure to work with. I can't speak for the other personnel as we always deal with Luis. There are never any issues parking and they have restrooms.
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January 2024 by Reynold Laguerre
I had to drive from Philly, and it worked out
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December 2023 by Kailong Wang (王开龙)
The service doesn't follow the logic. I'm transferring my money to my sister's account and they ask me to verify my sister is my sister. What the heck question is that?
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November 2023 by Veronica Perez
I continue to bank with Capital One most because of the staff who works here. Very professional and helpful. Fadine is very compassionate and always willing to go the extra mile for customers.
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November 2023 by Jorge R
I had a great customer experience with Luis at the Edison Branch. I had a somewhat complicated transaction and he was very helpful assisting me until my transaction was completed successfully. It's rear to see such personal customer care. Thanks!
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November 2023 by Liliana F
In person they’re great but no one answers the phone doesn’t matter what time of day it is, after following the prompts and waiting, I always get transferred to a general customer service agent that can’t help me since the service I need can only be done at the branch.
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October 2023 by Anthony Jackson
I had a great experience here. Fast transaction with one of the tellers named Victor. I was in and out and if this bank wasn’t so far I’d stop by more often! I LOVE banking with Capital One!!!
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October 2023 by Kyrylo Simdianov
DO NOT OPEN A BANK ACCOUNT WITH CAPITAL ONE!! MY BIGGEST MISTAKE, OPEN CHASE AND ENJOY YOUR LIFE
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September 2023 by KustomzBy Kino
Absolutely the worst bank in the world it seems no one cares enough but they will take from your hard earned income
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August 2023 by paul stragauskas
Every time I go in there they asked me for ID to deposit a check or to cash a check even to break a hundred-dollar bill they asked for ID they make you feel alienated and you did something wrong
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July 2023 by Amanda Ellison
The bank is convenient. However, the staff were not knowledgeable.
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July 2023 by May Fung
I'm a long time online customer and love this bank, but the way this Edison branch manages in store service needs much improvement. They need to separate simple deposit and withdrawal transaction services with more complicated services to different windows. Or have more staff man the windows. The line moves so slowly and people are overflowing outside the door and no manager steps up to do something about it.
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May 2023 by Daniel Gombas
I'm in my 70's and had dealings with several banks. Capital One is, by far, the most personable, professional and helpful bank I have ever experienced.
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April 2023 by Anthony Pena
Terrible customer service. I went over to open a business account. I waited forty five minutes for someone to attend to me. When finally the the person comes over she tells me she'll be right back & decides to go take a break outside.. can't make this up. I guess I'll take my business else where.
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April 2023 by melkis santana
I went on Saturday at 11:50 am and they didn't want to. attend me they are bank trash
