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June 2024 by Pamela Amagua
Horrible customer services, called the front office to get the last room, he told me he would wait for me (I was 10 minutes away) to check me in. When I arrived 10 minutes after he told me with a very unprofessional smile that someone got the room, sorry! I told him I called you and you said you will wait for me and he said yeah I know, I gave it to someone else, sorry!
I drove to this place and now I have to find another place.
Very unprofessional, worst customer service.
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June 2024 by Sofia Millas
Amazing, clean and well organized. Sholana is an amazing Manager!!
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June 2024 by Pawan Ghai
It was a terrible stay.. I wish I could give negative rating.
Day 1 - we checked-in late evening after a long drive from Toronto, Canada to Hampton East Windsor and went to bed. At 4AM in the morning suddenly there was lot of noise and we all woke up and realised that the noise coming from room above us, I went to reception and Manager very causally said that it sometime happens as there is group checked in Room above us just now and they may be settling down. I fail to understand how come so much noise can come from that and it ruined out night sleep.
Day 2 - In morning I requested for change of Room but categorically denied stating there is no other Room available. While going out I requested for Cleaning of Room at Reception but when came back the Room was not cleaned.
Day 3 - while going out I again requested for Cleaning of Room and when returned it was clean but no Toilet Papers were kept. I called Reception and Manager said that you have to come in person to collect that as he cant leave reception, I sent my Son to get couple of Toilet Paper rolls and he was denied 2 and was given only 1 Roll and Manager very rudely talked to him and said that he can give only one Roll. We have spent close to $600 for 3 nights stay in Hotel and do you expect us to steal your Toilet Rolls ????
At midnight again the noise started coming from Room above and ruined our sleep again.
The Breakfast served was average and overall experience was so bad that I have no further words to explain…never ever going to stay there for sure..
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June 2024 by L Keller
Stayed here just one night for a trip to Six Flags. Getting to Six Flags was easy and convenient. There's restaurant options within a few minutes because we were hungry when we got there. The room was clean, updated, and the staff was friendly, even though we didn't really have much interaction. The breakfast is exactly what I expected, nothing fancy but filled our bellies. I did like that they had waffle makers. Those are always fun and tasty. And they even had strawberry topping. Also, our room was quiet, no highway noise or anything like that. Would definitely stay here again if in the area.
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June 2024 by Durgesh Tiwari
We stayed there for long weekend. The checkin was smooth. Room was really nice and not smelly. For vegetarian, the breakfast had limited variety. We also enjoyed the heated pool.
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May 2024 by Joseph Fusco
Clean, modern, and consistent. Just a stopover, but among the best quality rooms we've experienced in the Hampton Inn brand.
Rooms: Top notch.
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May 2024 by ian kigotho
It's a nice place to be
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May 2024 by Jennifer G
Not as pet friendly as everyone claims, they have an exorbitant fee of $75 per pet for ONLY ONE NIGHT
Make sure to read their website extremely carefully and not book through other agencies where this fee is not disclosed
Made my one night stay on a road trip extremely expensive for a mediocre budget hotel next to the highway.....
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May 2024 by Eric Gugliuzza
Location is a little hidden. Staff is very friendly! Rooms were very clean and recently renovated. Breakfast was fine. My son always loves to make waffles when we stay at Hampton inn. Nice work with this property.
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April 2024 by Iman A
Phillip provided great service making the check in process very smooth.
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April 2024 by Ellen Lund
Like this place.
Rooms: Very comfortable rooms.
Food & drinks: Great breakfast available. Coffee and tea always available. Lots of snacks available for purchase.
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April 2024 by Victor J
Dog friendly, clean rooms, and a great breakfast. Some people complain about being close to the turnpike but I had no complaints, I slept very well. The suites are huge and its fairly close to NYC as well. Would definitely stay here again!
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March 2024 by David Byrd
Great place for the price. Located right off the highway. Nice rooms. Very clean. Nice breakfast. Friendly staff.
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March 2024 by edie a
Recently completely renovated. Great location. We will be staying there again.
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March 2024 by Keith Young
Rooms: Nice comfortable room, clean with everything you need
Well put together, decor etc.