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April 2024 by Holledwine Noel Jeune
Over charged for phone, make my cousin pay $800 for an iPhone 12, they took advantage of him just cause, he doesn’t know much about phone and just come here to the United States and when we went back the next day to return it they tell us they have a no return no exchange policy and no one let him know that when Was purchased, they are tief, horrible place and when went back the girl was very rude to us.
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May 2023 by Bertha Jean
Alexis was so helpful with me good service
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October 2022 by Google user
This metro store is really the best so far Awilda is so good she's is great,great customer service,she has the best knowledge I've seen in several years I'll go out of my way just to do business at this store.
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September 2022 by Robert Howell
This metro store is really the best so far Awilda is so good she's is great,great customer service,she has the best knowledge I've seen in several years I'll go out of my way just to do business at this store.
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July 2022 by Dany Oxi
Excellent
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March 2022 by Brittany Martin
Went and got a new phone paid for them to have an insurance plan add but they never add my plan then refuse to add the plan
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February 2022 by Carlos Muñoz
Amazing customer service!
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December 2020 by Coco B.
ABSOLUTELY TERRIBLE SERVICE!! The worst T-Mobile store I've ever been to. I was helped by manager Darius and mobile expert Rico at the Main Street location. Mobile expert Rico asked me to take down my mask because he wanted to see my face. I said no because of COVID-19. He then said "I'm gonna go through your phone and find some pics then" and really grabbed my phone and began to explore. This was all way too much for me. Throughout my visit they were both rude and disrespectful to me. Darius and Rico were very non efficient and made me feel uncomfortable. They called me names when they got frustrated and could not help me with my problem or phone transfer. Very ignorant and unprofessional makes me want to switch phone companies. On top of that they were not sanitary at all. No one used hand sanitizer, did not wipe counters down or sweep floors upon closing. Worst T-Mobile experience ever!!!!
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July 2019 by Dira Love
Moe was awesome! Liz was very friendly and helpful. Moe me and Quis can't wait to see you at the beach?
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May 2019 by Kaadira LaGrier
Moe was awesome! Liz was very friendly and helpful. Moe me and Quis can't wait to see you at the beach😎
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May 2019 by Nicole Philbert
I had the best service at this location with Mo. Natalie and Liz they was very friendly and helpful. I would recommend this location to all my family and friends. It's very rare that you get this type of A Plus service.
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February 2019 by Aly R.
This T-Mobile location is a clean, bright, little location on Main Street in Orange. I was there to change from another carrier to T-Mobile. My family was doing the same at a different location and geographically, it just made sense for us to go to different stores. The store was full of employees (eight at one count) and one customer. All of the employees were clustered together, talking and laughing. I was not greeted. I stood nearby for a full thirty seconds before I was approached. My reason for being there was very straightforward and unfortunately, I went home with a phone that was not connected to any number. I had to return to the store later to find out that my original phone number had been deleted and was told that it would take 24 hours to recover. I was not given a temporary number. I left the orange location with a useless phone. An employee from the store my family was using, Clifton, later called me and walked me through the process of first, getting a temporary number and then, a few hours later, retrieving my number. Thank you to the Clifton store for sorting out this mess and ensuring I had use of my phone!
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November 2018 by David Simmons
Whenever i have a problem i go here to see mo. Hes super helpful and nice and always trys to help me with my problem other then trying to make me buy a phone. I revomend voming here fir anytging you need
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November 2018 by wilfredo montalva
Very nice people
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September 2018 by Maame Sarfowaa
They messed up my phone so now I can't even get my pictures or messages. SHAME!!!😑😑😑 It also stinks sooooo bad 👎👎👎👎
