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March 2023 by Breanna Mosley
Great service thank you
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February 2023 by humphrey phery
Very helpful!.....
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December 2022 by Charlene williams
Blesses is you ?
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November 2022 by Joseph Vaunghan
This is my store
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August 2022 by Andreanette Harris
Good service
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January 2022 by Jeff Black
Not bad no phone cover for my A11
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September 2021 by tiyona simon
I went to this store At 2 in the afternoon the door was locked and the employees were in the back just sitting down I waited 5 minutes and called multiple times while outside looking at the workers Ignore the phone ringing I just wanted to know if they were open they just looked at me and closed the office door they are very rude and communication is poor
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August 2021 by Yanna Smith
Don’t answer the phone AT ALL! Very very very rude and disgusting with customers.
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February 2021 by Arthur Mersier
They are always very helpful
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December 2020 by Coco B.
ABSOLUTELY TERRIBLE SERVICE!! The worst T-Mobile store I've ever been to. I was helped by manager Darius and mobile expert Rico at the Main Street location. Mobile expert Rico asked me to take down my mask because he wanted to see my face. I said no because of COVID-19. He then said "I'm gonna go through your phone and find some pics then" and really grabbed my phone and began to explore. This was all way too much for me. Throughout my visit they were both rude and disrespectful to me. Darius and Rico were very non efficient and made me feel uncomfortable. They called me names when they got frustrated and could not help me with my problem or phone transfer. Very ignorant and unprofessional makes me want to switch phone companies. On top of that they were not sanitary at all. No one used hand sanitizer, did not wipe counters down or sweep floors upon closing. Worst T-Mobile experience ever!!!!
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February 2019 by Aly R.
This T-Mobile location is a clean, bright, little location on Main Street in Orange. I was there to change from another carrier to T-Mobile. My family was doing the same at a different location and geographically, it just made sense for us to go to different stores. The store was full of employees (eight at one count) and one customer. All of the employees were clustered together, talking and laughing. I was not greeted. I stood nearby for a full thirty seconds before I was approached. My reason for being there was very straightforward and unfortunately, I went home with a phone that was not connected to any number. I had to return to the store later to find out that my original phone number had been deleted and was told that it would take 24 hours to recover. I was not given a temporary number. I left the orange location with a useless phone. An employee from the store my family was using, Clifton, later called me and walked me through the process of first, getting a temporary number and then, a few hours later, retrieving my number. Thank you to the Clifton store for sorting out this mess and ensuring I had use of my phone!
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May 2018 by andrelisa rodriguez
Wish I had the option NOT to give a star but anyways ... worst customer service ever! I don't know why they changed the old staff who actually got things done. The few times I walked in this location I had to wait 2-5 minutes until the sale rep finished her personal conversation on the phone. Sadly, even when there's no one in the store I still need to wait because personal conversations are being taken place. Never again will I come to this location. I'll give my money elsewhere.
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May 2018 by Keith Lakeman
The people tried hard but could not solve the problem with my phone
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May 2018 by Alisha Pean
After being in the store for two days because of a payment processing error, the blonde haired girl attempted to charge me a "convenience" fee even tho I was INCONVENIENCED and paying a bill twice! Horrible service, store needs management!
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May 2018 by Graciela Mariño
The worse costumer service
