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October 2024 by Jessica Connors
I can’t stress enough how amazing my experience was at the MAC of the Cherry Hill Mall. The people who work there are both experts at what they do and some of most awesome (not to mention funny) humans that I’ve encountered. I had a last minute gala to attend and was trying to get in to have my make up done. They were completely booked but they made it work and got me in. Not only did they get me in, but they absolutely nailed the make up. I had people complimenting me all night. 1000% recommend going here for getting your make up done, the products, the advice, or just a good time!
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September 2024 by Aeryn Sunn
My experience at MAC was amazing. I have green eyes so it can be hard for me to find the right eyeshadow. The moment I walked up, I felt like I was right at home with my besties. The employees all gave honest feedback on the colors and helped me find the BEST shades. I finally have the right shades. They did so well with that, I figured I’d get a lipstick too. I’ve never found the right nude shade for my skin tone. Now I can’t say that. I walked out with the best color. It took a few tries and they were patient with me. I didn’t feel rushed. It was honestly fun :) I can’t wait to go back!
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August 2024 by Mary J
Came in with my mom and from the start were met with excellent care and service from Nish. She took excellent care of us along with ray and Jennifer. Thank you so much!! My mom is so happy with her products and boosted self confidence!
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July 2024 by Samira Davis
Myself, my sister and sister in-law, recently had the pleasure of experiencing the incredible service provided by Ray, Jenn, and Sahoron, and I am absolutely compelled to share my story.
From the moment I walked in, I was greeted with warmth and professionalism. Ray's expertise, Jenn's attention to detail, and Sahoron's unwavering patience were beyond anything I have ever encountered. They worked together seamlessly, creating an atmosphere of care and dedication that made me feel truly special.
Their service was so exceptional that I immediately knew I had to share this experience with my family. I am already planning to bring my niece from Sweden to experience the same outstanding service. I have no doubt she will be just as amazed as I was.
Ray, Jenn, and Sahoron, you have set the bar incredibly high. Thank you for making my experience unforgettable. We will certainly be back!
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July 2024 by Amanda D
This MAC location and MAC products are awesome. Every time I have come here, whether it be a makeup application or just purchasing makeup, it's always a fun experiene. The staff is so friendly, talented, knowledgeable, and generous with their tips and tricks. I took a break from the brand but just came back to it recently. Jen and Ray (if I remember correctly) got me set up with new products. They picked out great colors, listened to the look I was going for, and made it so much easier and quicker than the videos I saw. Thank you!
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July 2024 by Tamara L Wilson
Lately, the customer service that I've received at this store has been lacking. I've been wearing Mac products for almost 25 years and I've never been treated so poorly at a store. My grandson and I were having a beautiful afternoon shopping in the mall. As soon as I walked into this store, an employee asked, "Who are you coming to tell off?" At first, I had no idea that she was talking to me. I couldn't believe it when I realized that she was. When I asked for Sean,(I've known him from the store for years) her whole tune changed. How do you greet customers like this? She needs to work in the back stocking the shelves because her customer service skills are not it. I've never seen her in the store before so she must be new. For the last few years, I've been mostly ordering online because of the service at this store. Last time that I came in and purchased lashes, the guy cut them too short when applied he them. There was a big space in the corner and they were pointy looking. They looked ridiculous so I had to throw them away. Not only that, they were coming off after an hour. If they keep this up, pretty soon this store will be empty. Especially when you can order the same products from the comfort of your home.
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July 2024 by David Barnes
The most amazing experience ever! I listen to my wife in general conversation, to interpret good gift ideas. While doing so I learned her mac makeup was running low. So I stumbled into the store, and fell into a unknown world filled with color and vibrance. I was Greeted by my rescuer, an angel, my tour guide; Jen.
She alluded to the fact that they had an entire back set up and could host a private session. I jumped at the opportunity and ran with the idea.
Jen saw to it that we were greeted with a loving embrace, all the while performing a beautiful make over. I could not have asked for better.
Ray and nish joined in on the fun, and also made us feel special. A wonderful store, filled with wonderful staff!
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June 2024 by Midlantic Wellness Center MWC
Just had the best experience at the MAC store located in the Cherry Hill Mall. Raymond R. was welcoming, informative & did a fantastic job showing me products that would be perfect for me & my skin. I’m looking forward to playing & experimenting with the items I purchased. I will definitely be returning!
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April 2024 by Hildegarde Cadet
I had a terrific experience at the Cherry Hill NJ MAC Store. Raymond Robinson did a perfect makeup job for a wedding I was attending that evening. He gave me a natural look that was very complementary. He was a delight! I received compliments all night long. Makeup was done at 3 pm, the wedding reception ended at 1 am and my makeup still looked FRESH! Thank you Raymond!
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March 2024 by Michele Bates
I had to run into MAC cosmetics today for a few items and I was blessed to meet Raymond...he is an absolute sweetheart! I told him about a photoshoot that I would be doing this week; he listened to my concerns and made a few suggestions on products to pull my entire look together. He is definitely knowledgable about the products, a talented professional and most of all he provided me with excellent customer service!!
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February 2024 by Marquita Rucker
I love Jen and Raymond the.y are both really good with make up, creativity and a VIBE. Sometimes I'll just stop to see if they are there and say heyy a couple laughs and im out. Their customer service is top tier. I love their service. It keeps me coming back. I've followed Jen thats my girl. They ROCK
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February 2024 by Christal Hardy
Great customer service each time ! They always are helpful and friendly
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January 2024 by laura johnson
I purchased a Feline gel eyeliner from this store. Now if you’re familiar with Mac you know they’re products can be a bit pricey.This particular eyeliner you have to use their sharper with it or the pencil will be eaten up.I unfortunately was not told this at the point of sale. I attempted to sharper my eyeliner like any normal person and it just tore it up.Since it was past the 30 days they couldn’t even make it right by exchanging it.As far as I’m concerned that information should be on the box if the sales people are careless enough not to tell you.Why should you have to repurchase a product and a sharpener that’s wrong.I honestly didn’t have a good shopping experience there either. The sales people were to busy socializing. The minute I thought they would find the product I asked for they where right back in someone else’s face talking.
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December 2023 by Jennifer Duffy
Walked into countless Ulta, Sephora, etc stores looking for suggestions on nude shades for my olive skin. I've liked a lot of colors and products but none enough to buy again- no nude that I'm totally in love with. Walked into Mac and asked Raymond R. For some help picking a nude lip color. He looked at me for maybe 10-20 seconds and came back with the most perfect combo of liner, lipstick and lipglass. Absolutely love the combo and he just pulled it together in a few seconds. I will be back - Raymond is incredible!
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December 2023 by Juanita Robinson
Had an scheduled 2 o'clock appointment now it's 3:30pm with only 1 eye brow on. My styles keeps leaving me doing sales. I will never come back!! Please if you make an appointment be the 1st one there.
