9AM - 7PM
Suite, 281 NJ-10, Succasunna“Staples of Succasunna is a great place for all of your office needs. Wonderful customer service and efficient processing of all orders. Convenient to drop packages off and the coupons can be applied to household cleaning supplies on your list. Last year, I purchased a new desktop. The associate walked me through the decision making process and set everything up for me. I highly recommended this store.”
10AM - 7PM
2045 NJ-57 STE 7, Hackettstown“The Tech Team at Hackettstown Staples was a pleasure to work with, taking time to explain features of laptops and printers. They ultimately helped me with my final decision. I opted to have Mike come to the house to connect the laptop and printer…he arrived at the scheduled time and was professional, friendly, and knowledgeable. I’m pleased with the overall Staples experience. Thank you to Bill, Mike and Sufyan!”
“Hello, I just want to say THANK YOU very much for your service. Three weeks ago I was sending two parcels to my mom to Kazakhstan. My packages arrived safe and sound on the due time. As I am looking for continuous cooperation, I will keep using your service and I will definitely recommend Roxolana for excellent performance!!!”
“I must be in the Chester UPS Store once a week minimum. They're always nice and very accommodating. I popped in there today to return something straight from the gym. I had no wallet, credit cards, cash - nothing. Normally when I'm returning to sites such as Amazon or one of the Asian sites it's free they cover the cost of returns. This time in particular I had so many small boxes they needed to be contained in one large box, and I really didn't feel like going home and finding a box that would facilitate so many smaller boxes, nor did I have any money on me - fiat or otherwise - to pay for one of their boxes. Now I don't want to get anyone in trouble, and I will absolutely go back and pay for the box that this young gentleman "waved" for me "this time" he could very well have not done this, and again if this gets him into any sort of a bind; I will without question return and pay for whichever receptacle that he "waved" for me. This is how customer service is supposed to work! I believe his name was Matt, or potentially Kevin. Whatever the case may be, he is an asset to the UPS Corporation and more specifically that Chester location. If for any reason this puts his job in jeopardy - which I doubt it will - I will without question hire him. I say all this to say, thank you to that young man for keeping my day convenient, and being a little flexible, which is essential in business. So again, thank you sir, I owe you one!
*Edit* upon further investigation ( I returned to the store today) there is no David or Brian that works there. There is a Kevin or Matthew, I have to assume it was one of these young gentlemen. So, my fear of potential retribution from their boss essentially gives them both plausible deniability. Anyway great store great service! Thank you again my friend, I'm quite certain I'll see you again and we'll get this name thing straightened out.”
10AM - 3PM
675 Clark Dr, Budd Lake“i had a horrible experience with fedex recently and customer service was not helpful at all. they kept passing me around until they finally connected me with someone at this location locally. i believe the woman who helped me was named Pam (?). she was able to contact the driver and get an extremely important package delivered to me within less than an hour. i am very grateful and appreciative her help. thank you!!”
“Madison was amazing!!! Super bright and cheerful at the front desk and helped me out with a smile throughout the entire process. Truly an asset to the UPS store in Hackettstown”
“I can't give a 5 because they have lost my print orders twice in 4 months...but today the Copy Center Made up for it all. While I had to wait I joked is there a discount for that? She said "sure". While I tried to keep my special needs child busy (and not into everything) they reprinted. The associate found me and as I went up to pay, she stated, no charge. I was truly not expecting that. She took lemons and made lemonade. Kudos!”
9AM - 1PM
5 Bowling Green Pkwy, Lake Hopatcong“It's a small post office, however, a quick in and out for us. The staff are all very friendly. Convenient, lots of parking. And they are the ones open the latest in the area.”
“It's no secret, in the last 3 years, there have been a lot of changes within the Post Office (to put it one way). However, when mistakes have happened, the Long Valley Post Office has been so helpful, understanding, and professional. They managed to get a package sent to a different Washington rerouted and delivered to me 2 days later. Just now, I checked the tracking for one of my packages, and they managed to get it out for delivery today, minutes after it arrived at the hub. You guys are great! Keep up the awesome work!”
“It has been my experience that although the postal system in itself has many flaws, even as a small customer I can say this particular office does move to resolve issues quickly. I came in yesterday with a problem, and I appreciate having my mail delivered to my box this morning with no issues. I also commend your driver for locating my actual box (not easy) and finding a way to get it in there this morning around the ice and snow. Thank you guys”
“The bald gentleman at the counter was incredibly helpful and kind. He knew the answers to my many questions and was patient in explaining what the best and most affordable way to ship my items was. His service and knowledge was much appreciated!”
“My go to UPS location! All the associates there are incredibly kind, efficient, and helpful. My experiences shipping returns through this location have been perfect. Thank you!”
“Sandra was extremely helpful with my passport application. Extremely kind staff who walked me through the process of the application. As someone who hates the DMV my experience here was nothing like that.”
“Some post offices are miserable to go to but this one was very nice. The workers were all friendly and it's in a quaint little location. They had no reviews so I figured I'd give them a shout out.”
“Just left this office about 5 minutes before close. (I tried to come earlier) There was one lady in the center helping a customer who obviously didn't know their butt from their elbow. And I was helped by a black lady with a very pretty accent. I was asking for additional ounce stamps, which aren't requested often. She was super polite, friendly, helpful, and had a great overall friendly vibe. She went out of her way to the back to check it there were more even though I said not to worry about it and go out of the way. And even when I was grabbing my stuff to leave, she proceeded to make sure I had a wax bag to put the stamps in, it was raining outside. Truly impressed and it's rare to find someone in such good spirits that's also helpful. I needed to stop in the parking lot to write this. Thank you for your service! ???”
“Ran in really frantically to do a return mail and the lady at the front calmly advised me on what I needed to do as well as lent me some tape and scissors to affix the label to my package.Everyone was very welcoming and I was in and out pretty quickly.Awesome service.”