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“A few days ago I went into a different location and they were not of assistance. Luckily today the associate Jose was able to help me. My inquiry required me to call into customer service which took a while but Jose was very patient. I really appreciate how the entire staff there was pleasant as I walked in the location 30mins prior to closing.
I was very apologetic my situation was time assuming but Jose, the gentleman who was seemingly the manager and another associate who was still assisting genuinely seemed happy to help. No one seemed annoyed or upset. This was amazing customer service. I’d give 10 stars if I could. Thanks again Jose!”
“After speaking with Tyler it was an easy decision to order my ConnecTen service, the RV park I’m staying at removed their WiFi provider and I had to do something. Upon receiving my browser, simply plugged it in and after about 15 minutes , I’ve had uninterrupted 5G service for work and entertainment! Thank you Tyler!!”
“This Verizon Store, located on route 46 in Clifton, New Jersey, has provided me with the best customer experience of any I’ve been to. This week I was having cellular connection issues with a replacement iPhone, and they resolved it quickly with no problem. Today, I made a second visit and purchased some accessories. On both occasions, the representative I worked with, Ty, was very professional, knowledgeable, and courteous. Between that and a very short wait time, I will certainly return to this location if I have any future needs. Much appreciated!”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.”
“I recently had a fantastic experience at the store. Sebastian was incredibly helpful and knowledgeable, guiding me to find the perfect phone for my needs. The service was prompt, and he took the time to address all my questions. Overall, a great place for anyone in search of a new phone. Highly recommend!”
“Eva was very helpful, I had to T-Mobile prepaid and had paid my bill when I left my house. I realized that my phone service was not working at the gas pump at Costco’s so I’m waiting in line waiting. I call the t-Mobile line 611. A lady told me to reset my settings and then she would call back my data settings. I did it. She never called back so I drove to the closest T-Mobile that I knew of which was right there on 22 I went in there and, Ava helped me even though she said it would be very hard because she couldn’t see the things on my end because I had a prepaid account and they deal mostly with plans. She ended up calling someone and did because I was calling her on my phone and she ended up making it happen. Got my service back on. I appreciate her. She is very very good at her job.”
“Jack at Hiper Networks was great! Super efficient, responsive and took the time to understand our needs when we were initially opening our account and then again when we were closing the account. Jack made all of our transactions very easy!”
“Shay was amazing. My IPhone again stop working out of know where. She was very kind, and passionate and provide the up most excellent customer services. She saved the day. Thank you Shay!!!!”
“So happy I decided to to make my provider switch through this store. Adam was super helpful! I was in a time crunch to get everything done and Adam made it happen! Excellent service, for sure!”
“Staff is very courteous and helpful. Even when very busy. Customer service and satisfaction are high priorities here! Special shout out to Cisco! Thanks for all your help and patience!”
10AM - 8PM
1613 NJ-23, Wayne
Internet Service Providers
“Came in desperate to get my daughter’s phone fixed. They worked on it quickly, were super friendly and helpful, and best of all resolved the issue. Robert Roman was the manager on duty. Highly recommend him and his team”
10AM - 6:30PM
992 Springfield Ave, Irvington
Internet Service Providers
“My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA”
“He was so helpful! I came in because I was having trouble transferring service to my new phone. He did it quickly and we had such a great conversation!! Absolutely recommend coming here!!!!”
“Went for an upgrade from my 11 it was an easy process, the vibe feels totally different whole new staff. Really missed that kid Dre or Dray!! He always was so nice and helpful, kept the place rocking!! I recommend here nonetheless better than going to Paterson LOL.. Love LOVE the new 15 PRO!”
“Today is Wednesday June 13th I went to the Wayne store T-Mobile and it was Mike and Kay awesome people they help me one two three he did everything for me they took care of me they were so nice they help me with everything I5 min we needed themThank guys”
“Just wanted to post a special thank you to Leah who works in this location. It was such a pleasure working with her. She was so detailed-oriented, answered all of our questions (and we had many of them), and most importantly was friendly and pleasant throughout the whole process. I would highly recommend you visit this location and ask for her - she's the best! If you want someone knowledgeable, patient, and works quickly to resolve your questions/concerns, definitely go with Leah!”
“Just got a new phone & the whole team was great. Especially Clark who was extremely helpful, and didn’t make the process feel dreadful! Great customer service!”
“At this store, I had a great time. The best part was talking to Scott and Chris, who are more than just coworkers and act like families. The staff was friendly and helpful. They welcomed me and provided me with all the information I required.”
“My experience with Xfinity's customer service started off frustratingly, as I spent 8 hours navigating their online support chat and the 800 number, without much success. However, everything turned around when I met Vladimir, an exceptional specialist at the West Orange location. From the moment he took on my issue, Vladimir showed genuine concern and determination to resolve my problem. Despite the complexities, he stayed with me until everything was sorted out.
Vladimir's dedication and expertise are truly commendable. He single-handedly transformed what was a day of frustration into a positive experience. His commitment to customer satisfaction is exemplary, and it's clear that he deeply cares about his customers' concerns. Xfinity is fortunate to have someone like Vladimir on their team, and I believe he deserves recognition for his outstanding service. In fact, he has all the qualities to lead and inspire others in his role.
Thank you, Vladimir, and the West Orange team, for turning my previously disappointing experience with Xfinity into a success. I'm confident that with employees like Vladimir, great things are in store for this location.”
“Just went to T- mobile store to transfer 5 lines and new phones to T- mobile. Both Beatriz and Treyvon were very knowledgeable and patient. It was a great experience”
“Clark is so professional and he will answer all your questions, he started the tablet for pichirilloS accounts to be traced (the car)... I recommend this palce with 5 starts ?. Jessica is a little too amazing for me she moves too ?♀️ fast... I guess that is awesome”
“I received the exceptional service from Michelle during my recent visit to this location. Michelle went above and beyond in assisting me with finding the perfect phone that suits my needs. Her dedication to understanding my requirements and recommending the most suitable options was impressive. Furthermore, Michelle exhibited incredible patience and extensive knowledge throughout the process, ensuring that I felt confident in my decision. I want to emphasize that Michelle's exceptional customer service truly made a difference in my experience. Her attention to detail, expertise, and friendly demeanor set her apart. As a result, I would highly recommend her to anyone visiting your location in need of assistance. Once again, I want to extend my sincere appreciation to Michelle, who undoubtedly played a significant role in making my purchase a seamless and enjoyable one.”
“Came to this store for a new phone and left out with more than i expected not knowing what qualified for until Elizabeth assisted me. She is very helpful, patience, and generous. I’m glad I came to this T-Mobile and Elizabeth was there to help! Appreciate her”
“Sergio is so knowledgeable and friendly. He answered all my questions and seemed very genuine. The staff seem to get along well together. Overall great experience at this location.”
“I was trying to get my soulmate a phone and other places gave us a hard to, it was already hard enough that I was they are physically But this place was great we had an great experience, he got us n helped us and got us, it he took his time , he wasn’t rude of anything, the world needs more ppl like David, we thank you and appreciate u much love ?”
“Jamila was amazing, there was only three reps, and they all held it together. Jamila made sure handled my situation with concern and answered all my questions. Amazing service guys.
Thanks Renee,”
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“The owner of this Boost store in Bloomfield is always very helpful with our family plan changes and phone upgrades. I have never had an issue there after at least 10 years of service and would highly recommend getting your Boost phones, accessories and service from there. The prices are very fair and the quality is high. Thank you.”