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February 2024 by Andy Jone
Unhelpful staff. Provided vague directions to find a medicine. At the end, they didn't even have it.I was the only customer at the store and still they couldn't be bothered to help. Won't recommend this store.
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November 2023 by Dorothy DeCota
Horrible
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November 2022 by Jade S.
Blonde lady at pharmacy with accent was extremely rude.
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July 2022 by Elmo Giangreco
I was the only customer at the in-store pharmacy pick-up counter with two pharmacy workers inside within a few feet of where I was standing. Both had their backs to the pick-up counter with one helping a drive-through customer and the other going through already-prepared prescriptions. Neither worker looked my way nor acknowledged my presence. After a minute or two of being ignored, and also after seeing that the drive-through customer had left, I asked if I could pick-up a prescription. One worker looked my way and replied: "I'll be with you in a minute", while the second stated: "patience is a virtue". After another minute or so, I was assisted but only to be told that "we are still working on your prescription and it will not be ready until the pharmacist returns from lunch". I note that the drive-through customer had also left empty-handed and had been told to "come back in an hour and a half".It takes some degree of skill to interact respectfully with customers when working at a retail facility, especially at a facility where those customers are trying to pay for and retrieve needed medications for themselves or family members. In this instance, the workers displayed no such skill and seemed almost pleased to send customers away without their prescriptions.Stay away from Walgreens Pharmacy in Bernardsville.
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March 2022 by M K
I am not even a local here, but can totally get why this pharmacy has such bad ratings. Drove from Morristown to get the Covid booster shot and had the worst experience. The lady was down right rude, neither did explain what company vaccine she was injecting etc.
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March 2021 by Tina little one f
Assistant manager Michael was very helpful, I guess he's new. Was looking for a specific item and he walked me right to it. Very professional and kind. He stopped what he was doing and didn't point to the direction it was. Great job and thank you. Will shop there again
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March 2021 by Greg K
refills expired on same day i called to fill them. they said their system technically recognizes them as expired the night before. they wont call the doctors to attempt to authorize refills like riteaid did. additionally, refills prior to this incident werent ready after filling 2 days prior
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March 2021 by Genevieve Strycharz
After their transition from Rite Aid to Walgreens things have improved drastically. The drive-thru is very convenient and the staff has always been very nice.
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March 2021 by Barbara Feldman
I went to pick up a prescription and everyone found things to do other than help me. There was no line at all . Poor customer service
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December 2020 by Barbara
I went to pick up a prescription and everyone found things to do other than help me. There was no line at all . Poor customer service
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December 2020 by KAT1357
Easily the Worst pharmacy that I've ever been to.
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December 2020 by wadfda adfasdfsdfs
Called in perscription at 557 and left at 655 do i miss rite aid
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December 2019 by Giorgio Balzer
After Walgreen acquisition this place has deteriorated badly, Good thing there is competition next door with CVS
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December 2019 by S D5767
Rite Aid was a well run pharmacy.. Since changing over to a Walgreens I have had one bad experience after another. Prescriptions have not been ready on time more than once, I have been left sitting at the drive-thru window where they see me and just go on doing what they were doing and I have been left on hold forever when trying to call. I am presently trying to call and on hold now with no end in site. I will be moving my business to CVS going forward and suggest they get their act together..
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December 2019 by Caddy Daddy
Has a fake answering machine service that will keep you on hold forever. Has happened to me multiple times now being left on hold for over a half an hour. Rite aid was great. Walgreens sucks.
