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December 2023 by ciara walker
so I bought a car from these people in September 2023 and i’m still waiting for a title and come to find out from the New Jersey DMV. Their license has been revoked so they’re still selling cars although they’re not supposed to be , so I am now left with the car and no title. I tried getting in contact with them for months and got nothing so be warned do not buy a car from them because you’re will regretted it
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November 2023 by Pablo Vera
Booked a ride from EWR to Manhattan, the Escalade that arrived was pristine and the chauffeur was so polite and a great driver. I found him with ease, Luxe autos came through on a last min trip I didn’t want to deal with Uber or Lyft to get to my destination. Will definitely recommend and use their services again in the future
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October 2023 by Ednaldo Menezes
I strongly urge you to stay away from this company. Initially, they charged an excessive $1,000.00 security deposit for renting a Cadillac Escalade.The issue escalated when, after returning the car, they neither refunded the deposit nor responded to my attempts to reach out. It's evident that their business practices are questionable. I'm now pursuing a legal avenue to secure the refund I'm owed.This level of service and disregard for customers is completely unacceptable.
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October 2023 by ikrom muhiddinov
I sold my car to them (Auto Luxe) and waited 7 months to receive money but they never paid for my car. And also i gave them almost 5,000$ to payoff my car but after 7 months I took my car back and they didn’t give me that 5,000$.They are all scammersStay away, report them .it is not too late..If you’re doing business with them just take back what you gave them.Cause of them I wasted a lot of money and time.
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October 2023 by alphonze thomas
This dealer is a scam with unreliable individual playing roles to steal your money i purchased a vehicle and it took months to get the plates and title I wasn't able to get a hold of any one there most of the time please for your own good stay away from them they're thieves
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August 2023 by J P
Rented a C8 Corvette for a week, car was in perfect shape, and had 0 issues. Brandon from Luxe was absolutely great with communications in every way. Totally recommend, 15 starts out of 5. ?
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June 2023 by Sammi Adam
Worst dealership ever, don't recommend this company to any, SCAM ALERT!!!
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May 2023 by Tabitha Mims
My husband purchased a vehicle from Luxe Autos two months ago and still has not received his plates from them. He has been calling the person he dealt with inquiring about this matter and has gotten nowhere. He is now unable to get a hold of someone via telephone and when he goes in person the place is always closed. He is now receiving tickets on his car and getting stopped by the police with the issued now expired paper license plate. The finance company is now telling him his car cannot be financed due to them not receiving a title as of yet. Luxe Auto appears to be a unprofessional business with unreliable workers that once they receive your money they disregard any of your concerns and or questions. I would give them a ZERO rating but unfortunately I must rate them one star. Our next course of action is to speak with a lawyer.
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May 2023 by xXLoneWolf212Xx
I PURCHASED A HYUNDAI TUCSON FROM THEM AND WAITED ALMOST 10 months (STILL WAITING) FOR LICENSE PLATES. I CALLED MVC ON THEM AND THEY WILL NOT GIVE ME MONEY BACK. THE CAR IS LITERALLY UNABLE TO BE MOVED DUE TO PAPER WORK ISSUE.. LOOK ELSE WHERE THIS PLACE SHOULD NOT BE SERVING THE PUBLIC, THEY ARE SCAMMERS AND SHOULD BE AVOIDED AT ALL COST!!! I believe these positive posts are fake
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May 2023 by Julia Ushakova
I WONDER HOW PEOPLE WERE SERVED BY THIS COMPANY OR HOW THEY PURCHASED THEIT CARS FROM THEM IF THEY ARE NOT PICKING UP THE PHONE????TRYING TO REACH THEM FOR FEW DAYS STRAIGHT.AWFUL!!!!!!
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May 2023 by Kostya Яблык
awful service drove 2 hours just to be told that they had a family emergency and no one can show is the car. like at least call and let me know that before i drive out to look at the car.
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May 2023 by Willie Howard
I actually had a great experience Luxe Auto! I was referred to them to find the vehicle I really wanted for me and my family. I was concerned about the prior reviews but they paid off my traded vehicle and they brought my new vehicle to me. I am extremely satisfied and it’s in Hudson County! Thank you Luxe Auto Team!!
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April 2023 by Mami Jefe
I spent close to $7000 on a car and I just reported them to the better business because they told me it was clean and needed spark plug just 3 days of having it the second day I had to bring it to the dealer for a recall the dealer warned me it was awful misfire transmission problem oil vale was busting threw I could of died they won’t give me my money back or trade and that girl at the desk Camille camy she was fake nice and scam a single mother
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December 2022 by Steven Shiel
One of the best and easiest car buying I have had. From the moment I reached out to Brandon very nice and friendly the way he explained all of my options I didn’t feel rushed all pressured. Answered every question I would recommend him to anyone and actually already told all my friends who to go and see
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October 2022 by Tyna Marie
BUYER BEWARE: DO NOT PURCHASE FROM LUXE AUTOS ON BROADWAY ST. Bayonne nj This is an absolutely awful place to deal with! I purchased a car from there a month ago, they still haven't sent a payoff on the vehicle I traded in! I have been going back and forth and they always have an excuse. Was told payment was overnighted 6 days ago and still nothing. And magically, Luxe Autos won't take my calls or return messages. Won't give me the number to their finance department! I have filed a fraudulent claim with the bank who made payment to Luxe Autos for the new loan which included that payoff. My next step is a lawyer. This place is a joke! PLEASE SHARE